Cisco 9951 Standard Manual de usuario

Quickstart Guide

Cisco 9951

Video Phone

Quickstart Guide | Cisco 9951 Video Phone

Cisco 9951 | Features

1) Phone screen

2) Session buttons

3) Soft keys

4) Back button

5) Release button

6) Navigation pad and

Select button

7) Conference button

8) Hold button

9) Transfer

10) Keypad

11) Speakerphone button

12) Mute button

13) Headset button

14) Volume button

15) Messages button

16) Applications button

17) Contacts button

18) Phone display

19) Feature buttons

20) Handset with light strip

21) Video camera and shutter

891113

Quickstart Guide | Cisco 9951 Video Phone

> Press the Resume soft key and speak to the person

> You can now press the End Call soft key, and resume

the new call

HOLD

> Press the Hold button. The hold icon displays and the

Session button pulses green

> To resume the highlighted call, press the pulsing green

button, the Resume soft key, or the Select button in the

Navigation pad

Note: pressing the Hold button again does not resume

a call from hold.

END A CALL

To end a call, use one of the following steps:

> Replace the handset

> Press the Release button

> Press the End Call soft key

> Press the (lit) Speakerphone or Headset button

MUTE A CALL

During a call, press the Mute button. When mute is

activated, the button lights up red. During a video call,

pressing the Mute button will block your phone from

transmitting both video and audio to other parties on

a call. To unmute the call, press the Mute button again.

Placing and receiving calls

PLACE A CALL

Use any of the following approaches to place a call:

> Lift the handset and enter a number

> Press an (unlit) Session button on the right side

> Press the New Call soft key

> Press the (unlit) Headset button or Speakerphone button

REDIAL THE LAST NUMBER

> Press the Redial soft key

ANSWER A CALL

Use any of the following approaches to answer a call:

> Lift the handset

> Press the flashing amber Session button on the right side

> Press the Answer soft key

> Press the (unlit) Headset or Speakerphone button

CALL WAITING

If you are on an active call and another call comes through:

> Press the flashing Session key to answer the incoming

call. The original call will automatically be placed on

hold, and you will be able to speak to the new caller

> To end the new call, press the End Call soft key and to

resume the original call, press the Resume soft key

If you want to end the original call once you have

answered a new call:

> Place the new call on hold using the Hold button

> Select the original call using the Navigation pad

Quickstart Guide | Cisco 9951 Video Phone

Conference calls

SETTING UP A CONFERENCE CALL:

> From an active call (not on hold) press the Conference

button – the active party is placed on hold

> Call the second party

> When the second party answers, press the Conference

button again to join all parties

> Repeat these steps if you wish to add more people to

the conference call

PLACE A CONFERENCE CALL ON HOLD

> Press the Hold button

> To resume the call, press the Resume soft key

TO VIEW AND REMOVE CONFERENCE PARTICIPANTS

During a conference, press the Show Details soft key.

To remove a participant from the conference, highlight

a name and press Remove.

Transferring and forwarding calls

TRANSFERRING A CALL

> From an active call (not on hold), press the Transfer button

> Call the transfer recipient

> Press the Transfer button or the Transfer soft key

(before or after the party answers). The transfer is

complete. Confirmation displays on your phone screen

CALL FORWARDING

To forward calls to another number:

> Press the Forward All soft key

> Enter the number of the destination

To forward calls to voicemail:

> Press the Forward All soft key

> Press the Messages key

To disable call forwarding:

> Press the Forward Off soft key

DIVERT A CALL

Use Divert to redirect a ringing or active call to voicemail

or to another phone number (set up in advance by your

system administrator). You must resume a held call before

you can use Divert. Divert affects the highlighted call only.

If necessary, scroll to the call before pressing Divert.

Quickstart Guide | Cisco 9951 Video Phone

Voicemail

VOICEMAIL

New message indicators:

> A solid red light on your handset.

> A stutter dial tone on the line (if enabled)

> A voicemail icon next to the line label and session

button (may include message count)

Listen to voice messages

> Press the Messages button and select Voicemail using

the Navigation pad

> Press Open

> Enter your PIN number and press the # key.

(Default PIN: 12345)

> Press 1 to hear NEW messages

> Press 2 to SEND a message

> Press 3 to REVIEW old messages

Personalise voicemail

> Press the Messages button and select Voicemail using

the Navigation pad

> Press Open

> Enter your PIN number and press the # key.

(Default PIN: 12345)

> Select 4 to change SETUP options

> Press 1 to change your greetings

> Press 2 to record Greetings in Australian English

> Voicemail will replay the current greeting

(Standard Greeting)

> Press 1 to re-record your message

> Press 2 to turn on alternate greeting

> Can be used for vacations

(start and end date can be entered)

> Press 3 to edit other greetings

> Press 1 for standard greeting

> Press 2 for after office hours greeting

> Press 3 for alternate greeting

> Press 4 for busy greeting

> Press 5 for internal greeting

> Press 6 for holiday greeting

> Press 0 for help

> Press * to exit menu

> Press 4 to listen to all greetings

> Press 0 for help

> Press * to Exit from any menu

Quickstart Guide | Cisco 9951 Video Phone

Managing contacts & call history

DIRECTORIES

>Press the Contacts button and select a directory.

>Enter search criteria and press Submit

>To dial, scroll to a listing and press the Select button

in the Navigation pad or the Dial soft key

CALL HISTORY

Press the Applications button and select Call History.

The last 150 calls display:

>Missed calls

>Placed calls

>Received calls

To dial a call on your Call History list:

>Scroll to a call

>Press the Select button in the Navigation pad, or the

Call soft key

To view details for a call, highlight the call and press these

soft keys: More > Details.

View new missed calls

>Press the Session button next to the Missed Calls icon

on the right side of the screen (may include a count of

missed calls). The Missed Calls icon displays in this

location when you have new (not yet viewed) missed calls

>Or, view your missed calls history by opening call history

and pressing the Missed Calls soft key

Listen to visual voicemail messages

> Press the Messages button and select Visual Voicemail

using the navigation pad or selection button

> Press Open

> Enter your PIN number and press the Sign in soft key.

(Default PIN: 12345)

> Use the Navigation pad and select the message you

want to listen to

> Press to play the message

> Press to pause the message or to rewind to the

beginning of the message or to fast forward to the

end of the message

> Replace the handset to exit the visual voicemail or

press the End Call soft key

Quickstart Guide | Cisco 9951 Video Phone

Phone preferences

CHANGE RINGTONE

>Press Applications

>Select Preferences > Ringtone

>Scroll through the list and press Play soft key to hear

the selected ringtones

>Select the desired ringtone and press Set to apply

the ringtone

>Press Back soft key to go back to the Preferences screen

CHANGE WALLPAPER

>Press Applications

>Select Preferences > Wallpaper

>Press Preview to see the wallpaper on your phone screen

>Select the desired wallpaper and press Set to apply the

wallpaper to the phone

>Press Back soft key to go back to the Preferences screen

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050714 Amcom Cisco Guide 9951

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