Chrysler Caravan 2005 Manual de servicio

SV0501-E

2005 CARAVAN, GRAND CARAVAN,

TOWN & COUNTRY, PT CRUISER CONVERTIBLE

MAINTENANCE SCHEDULE, WARRANTIES, ROADSIDE ASSISTANCE

AND OPTIONAL SERVICE CONTRACTS

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Vehicle Identification Number

Warranty Start Date

Selling dealer Code

Moving?

• Name and address changes ......................................................................page 5

• How to get service ..................................................................................page 15

For 24-hour Roadside Assistance

Dial 1-800-363-4869

• Give us your Vehicle Identification Number,

licence plate number and odometer reading.

• Tell us where you are and the number from

which you are calling.

See page 20 for details.

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2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible 3

CONTENTS

Warranty Information................................................ 4

Your rights and responsibilities.......................... 4-5

About your warranties ............................................ 6

3/60 Basic Warranty ................................................ 7

5/100 Powertrain Warranty .................................... 8

Corrosion Warranty ................................................ 9

Emission Warranties ...................................... 10-11

What is not covered ........................................ 12-14

How to get service ................................................ 15

Other things you should know ...................... 16-17

Customer Assistance................................................ 18

Arbitration.............................................................. 19

5/100 Roadside Assistance Program ................ 20-23

Optional Service Contracts................................ 24-28

Maintenance Service Schedule Coupons

TO OUR CUSTOMERS:

This booklet explains the maintenance schedule, the limited warranties, and

optional service contracts that apply to your new vehicle. It explains exactly

what’s covered, how long each warranty lasts, and what you must do to keep

the warranties in force. Please read the warranties and other information in

this booklet carefully.

This booklet should be kept in your vehicle.

In this booklet, “DaimlerChrysler dealer” means any authorized dealer who sells and services

Chrysler, Jeep®or Dodge vehicles.

“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerChrysler Canada Inc.

“DaimlerChrysler parts” mean Mopar or Autopar®brand parts designed for Chrysler, Jeep®or

Dodge vehicles by DaimlerChrysler Motors Corporation.

Chrysler, Dodge and Autopar are registered trademarks of DaimlerChrysler Canada Inc.

Jeep is a registered trademark of DaimlerChrysler Corporation, used under licence by DaimlerChrysler Canada Inc.

Mopar is a registered trademark of DaimlerChrysler Corporation.

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YOUR RIGHTS AND RESPONSIBILITIES

All of the warranties in this booklet are limited warranties and they

give you specific legal rights. You may also have other rights which

vary from province to province. Some provinces do not allow the

exclusion or limitation of incidental or consequential damages, or

limitation of how long an implied warranty lasts or who is eligible

for coverage, so the stated limitations or exclusions may not apply

to you.

The limited warranties in this booklet are the only express

warranties made by DaimlerChrysler Canada Inc. applicable to this

vehicle. Any implied warranty or condition of merchantability or

fitness for a particular purpose applicable to this vehicle is limited in

duration to the duration of these limited warranties.

DaimlerChrysler Canada Inc. shall not be liable for commercial

loss, special or consequential damages resulting from breach of

these written warranties or of any implied warranty or condition.

OPERATION AND MAINTENANCE

It is your responsibility under the terms of these warranties to

operate and maintain your vehicle as recommended in the Owner’s

Manual. Regular scheduled maintenance, described in your Owner’s

Manual and herein, is essential to trouble-free operation.

We strongly recommend that you return to your selling dealer

for all service, both during and after the warranty periods.

DaimlerChrysler Canada dealers are best equipped and trained

to provide all levels of service and maintenance for your vehicle.

YOUR RIGHTS AND RESPONSIBILITIES

2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible

WARRANTY

INFORMATION

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High-tech diagnostic equipment is sometimes needed to service a

vehicle efficiently and accurately. DaimlerChrysler Canada dealers

have unique diagnostic computers and electronic and mechanical

tools, specially designed to service our cars and trucks, and we

provide special technical training so their technicians can render the

skilled care your vehicle needs.

WARRANTY SERVICE

Warranty service must be done by an authorized Chrysler or Dodge

dealer. We recommend that you return to your selling dealer for this

service; however, you may request warranty service for your vehicle

from any DaimlerChrysler dealer. See “How to get service” on page

15.

NAME AND ADDRESS CHANGES

The Canadian Motor Vehicle Safety Act requires vehicle

manufacturers to notify owners if the correction of a safety-related

defect becomes necessary. If you change your name or address, or if

you are a subsequent owner of this vehicle, please use the yellow

Name or Address Change Card, found in the glove box packet, to

report the change to DaimlerChrysler Canada. If the card is missing,

ask your dealer for one or “Update Your Personal Information” in

the “Owner’s Section” at www.chrysler.ca or at www.dodge.ca.

YOUR RIGHTS AND RESPONSIBILITIES

2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible

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ABOUT YOUR WARRANTIES

WARRANTY START DATE

Time and distance limitations for all warranty coverage are

measured from the vehicle’s “warranty start date,” which is the date

when the vehicle was originally delivered or first used, whichever

occurred first.

VEHICLES COVERED

The warranties in this booklet cover new 2005 Chrysler and Dodge

Minivan and Chrysler PT Cruiser Convertible vehicles only which are

built for sale in Canada and are registered and normally operated in

Canada. The warranties apply to all owners of the vehicle.

COVERED REPAIRS

The warranties in this booklet cover repairs to factory-installed

DaimlerChrysler parts and equipment (that is, DaimlerChrysler parts

or equipment installed by DaimlerChrysler or by the selling dealer

before the vehicle was delivered to the first owner), if the repairs were

necessary because of a defect in material or workmanship.

Covered repairs will be done without charge, using new or remanu-

factured DaimlerChrysler parts (see page 16).

TOWING IS COVERED

If your vehicle has to be towed because a part covered by warranty

failed, towing to the nearest Chrysler or Dodge dealership will be

covered by the Roadside Assistance Program (for details, see page 20).

Important: Some vehicles have special towing requirements.

See your Owner’s Manual for towing instructions.

ABOUT YOUR WARRANTIES

2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible

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3/60 BASIC WARRANTY

If required because of a defect in material or workmanship, the 3/60

Basic Warranty will cover the adjustment, repair or replacement of

any factory-installed part of your vehicle except tires for 3 years or

60,000 kilometres, whichever occurs first. The following items are

exceptions; they are only covered (if defective) for 1 year or 20,000

kilometres, whichever occurs first:

•light bulbs and fuses

•wiper blades

•clutch discs

•brakes (rotors, pads, linings and drums)

•windshield and rear window

•wheel alignment and wheel balancing

Tires are warranted by the tire manufacturers, not by

DaimlerChrysler. For details, see the tire manufacturer’s warranty

booklet in your glove box. Your DaimlerChrysler dealer may be able

to assist you if you experience a problem with a factory-installed

tire.

Your Koss headphones are warranted by the manufacturer, not

by DaimlerChrysler. For details, see the Koss manufacturer’s

warranty card in your glove box.

3/60 BASIC WARRANTY

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5/100 POWERTRAIN WARRANTY

The following powertrain components are covered for 5 years or

100,000 kilometres, whichever occurs first, measured from the

vehicle’s original warranty start date.

Vehicles placed in Police, Taxi, Limousine, Postal or Ambulance

service are excluded from the 5-year or 100,000-kilometre

powertrain warranty and are covered only under the

3-year or 60,000-kilometre basic warranty.

• Engine – Cylinder block and all internal parts; cylinder head

assemblies; timing case, timing chain, timing belt, gears and

sprockets; vibration damper; oil pump; water pump and housing;

intake and exhaust manifolds; flywheel with starter ring gear; core

plugs; valve covers; oil pan; turbocharger housing and internal

parts; turbocharger wastegate actuator; supercharger; serpentine

belt tensioner; seals and gaskets for listed components only.

• Transmission – Transmission case and all internal parts; torque

converter; drive/flex plate; transmission range switch;

transmission control module; bell housing; oil pan; seals and

gaskets for listed components only.

Note: Manual transmission clutch parts are not covered at any time.

• Front-Wheel Drive – Transaxle case and all internal parts; axle

shaft assemblies; constant velocity joints and boots; differential

cover; oil pan; transaxle speed sensors; transaxle solenoid

assembly; PRNDL position switch; transaxle electronic controller;

torque converter; seals and gaskets for listed components only.

Note: Manual transmission clutch parts are not covered at any time.

5/100 POWERTRAIN WARRANTY

2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible

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2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible 9

CORROSION WARRANTY

For 3 years, regardless of distance driven, your Corrosion Warranty

covers any body sheet metal panel which develops a hole caused

by corrosion.

In addition, outer body panels are covered against holes caused

by corrosion up to 5 years or 160,000 kilometres, whichever occurs

first. An outer body panel is a sheet metal panel which can be seen

while walking around the vehicle, and which is painted body colour.

This warranty applies only to holes caused by corrosion.

Cosmetic or surface corrosion (resulting from stone chips or

scratches in the paint, for example) will not be repaired under

this warranty.

If collision damage is obviously neglected and allowed to worsen

until a hole develops, this warranty will not cover the repair.

COLLISION DAMAGE

If your vehicle is damaged in an accident and needs sheet metal

repair or replacement, be sure the body shop uses only genuine

DaimlerChrysler parts and applies anti-corrosion materials to the

parts repaired or replaced. Your Corrosion Warranty does not

cover replacement parts not supplied by DaimlerChrysler, or any

damage which is caused by the use of non-DaimlerChrysler

replacement parts.

See also What Is Not Covered on page 12.

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2005 Caravan, Grand Caravan, Town & Country and PT Cruiser Convertible

EMISSION WARRANTIES

DaimlerChrysler Canada warrants that your new vehicle was

designed, built and equipped to conform at the time of sale with

applicable federal and provincial emissions standards, and that the

vehicle is at the time of sale free from defects in material and

workmanship which would cause it to fail to conform to the

applicable emission standards within the warranty periods specified.

A covered defect is one which causes your vehicle to fail to meet

applicable emission-control regulations.

To keep your vehicle operating properly and in conformance

with emission regulations, see the “Scheduled Maintenance”

instructions in your Owner’s Manual and herein. Only

DaimlerChrysler parts should be used for maintenance and

repair of your vehicle’s emission-control systems.

You should keep any receipts for maintenance service and pass

them on to the next owner of your vehicle, in case questions arise

concerning maintenance. DaimlerChrysler Canada has the right to

deny warranty coverage if your vehicle has not been properly

maintained, or if repairs are needed because parts other than

DaimlerChrysler parts were used; however, denial will not be based

on the lack of maintenance records alone.

Warranty service must be performed by an authorized

Chrysler or Dodge dealer.

If emergency warranty service is required and an authorized

dealer is not available, contact DaimlerChrysler Canada Customer

Assistance (page 18) and request emission warranty service help.

2005 PT_Minivan Maint Book 4/13/04 4:40 PM Page 10

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