Chevrolet Express 2020 Manual de usuario

84361137 A

Express

Owner’s Manual

2020 Express

CMY

20_CHEV_Express_COV_en_US_84361137A_2019JUN21.ai 1 5/30/2019 1:19:38 PM

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 6/18/19
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 26
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Instruments and Controls . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . 110
Infotainment System . . . . . . . . . . . 117
Climate Controls . . . . . . . . . . . . . . 145
Driving and Operating . . . . . . . . . 151
Vehicle Care . . . . . . . . . . . . . . . . . . 216
Service and Maintenance . . . . . 305
Technical Data . . . . . . . . . . . . . . . . 319
Customer Information . . . . . . . . . 323
Reporting Safety Defects . . . . . . 333
OnStar ........................ 337
Connected Services . . . . . . . . . . . 345
Index .................... 348

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

2 Introduction

Introduction

The names, logos, emblems,

slogans, vehicle model names, and

vehicle body designs appearing in

this manual including, but not limited

to, GM, the GM logo, CHEVROLET,

the CHEVROLET Emblem, and

EXPRESS are trademarks and/or

service marks of General Motors

LLC, its subsidiaries, affiliates,

or licensors.

For vehicles first sold in Canada,

substitute the name “General

Motors of Canada Company”for

Chevrolet Motor Division wherever it

appears in this manual.

This manual describes features that

may or may not be on the vehicle

because of optional equipment that

was not purchased on the vehicle,

model variants, country

specifications, features/applications

that may not be available in your

region, or changes subsequent to

the printing of this owner’s manual.

If the vehicle has the Duramax

Diesel engine, see the Duramax

diesel supplement for additional and

specific information on this engine.

Refer to the purchase

documentation relating to your

specific vehicle to confirm the

features.

Keep this manual in the vehicle for

quick reference.

Canadian Vehicle Owners

A French language manual can be

obtained from your dealer, at

www.helminc.com, or from:

Propriétaires Canadiens

On peut obtenir un exemplaire de

ce guide en français auprès du

concessionnaire ou à l'adresse

Helm, Incorporated

Attention: Customer Service

47911 Halyard Drive

Plymouth, MI 48170

USA

Using this Manual

To quickly locate information about

the vehicle, use the Index in the

back of the manual. It is an

alphabetical list of what is in the

manual and the page number where

it can be found.

Litho in U.S.A.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

Introduction 3

Danger, Warning, and

Caution

Warning messages found on vehicle

labels and in this manual describe

hazards and what to do to avoid or

reduce them.

{Danger

Danger indicates a hazard with a

high level of risk which will result

in serious injury or death.

{Warning

Warning indicates a hazard that

could result in injury or death.

Caution

Caution indicates a hazard that

could result in property or vehicle

damage.

A circle with a slash through it is a

safety symbol which means “Do

not,” “Do not do this,”or “Do not let

this happen.”

Symbols

The vehicle has components and

labels that use symbols instead of

text. Symbols are shown along with

the text describing the operation or

information relating to a specific

component, control, message,

gauge, or indicator.

M:Shown when the owner’s

manual has additional instructions

or information.

*:Shown when the service

manual has additional instructions

or information.

0:Shown when there is more

information on another page —

“see page.”

Vehicle Symbol Chart

Here are some additional symbols

that may be found on the vehicle

and what they mean. See the

features in this manual for

information.

u:Air Conditioning System

G:Air Conditioning Refrigerant Oil

9:Airbag Readiness Light

!:Antilock Brake System (ABS)

$:Brake System Warning Light

9:Dispose of Used Components

Properly

P:Do Not Apply High Pressure

Water

B:Engine Coolant Temperature

_:Flame/Fire Prohibited

H:Flammable

[:Forward Collision Alert

R:Fuse Block Cover Lock

Location

+:Fuses

j:ISOFIX/LATCH System Child

Restraints

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

4 Introduction

Q:Keep Fuse Block Covers

Properly Installed

|:Lane Change Alert

@:Lane Departure Warning

A:Lane Keep Assist

*:Malfunction Indicator Lamp

::Oil Pressure

X:Park Assist

~:Pedestrian Ahead Indicator

O:Power

7:Rear Cross Traffic Alert

I:Registered Technician

/:Remote Vehicle Start

>:Seat Belt Reminders

I:Side Blind Zone Alert

h:Stop/Start

7:Tire Pressure Monitor

d:Traction Control/StabiliTrak/

Electronic Stability Control (ESC)

a:Under Pressure

V:Vehicle Ahead Indicator

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

Introduction 5

Instrument Panel Overview

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

6 Introduction

1. Air Vents 0150.

2. Driver Information Center (DIC)

Buttons (Out of View). See

Driver Information Center (DIC)

099.

3. Turn Signal Lever. See Turn

and Lane-Change Signals

0113.

Windshield Wiper/Washer 080.

4. Horn 080.

5. Hazard Warning Flashers

0113.

6. Instrument Cluster 086.

7. Shift Lever. See Automatic

Transmission 0173.

Manual Mode 0176 (If

Equipped).

8. Climate Control Systems

0145.

9. Infotainment 0117.

10. Power Outlets 083.

11. USB Port (If Equipped). See

Auxiliary Devices 0132.

12. Power Outlet 110/120 Volt

Alternating Current. See Power

Outlets 083.

13. Rear Heating System 0147 (If

Equipped).

Lane Departure Warning

(LDW) 0192 (If Equipped).

Forward Collision Alert (FCA)

System 0188 (If Equipped).

14. Passenger Airbag On-Off

Switch (If Equipped). See

Airbag On-Off Switch 051.

15. Traction Control/Electronic

Stability Control 0180.

16. Tow/Haul Mode Button (If

Equipped). See Tow/Haul

Mode 0177.

17. Steering Wheel Controls 079

(If Equipped).

18. Steering Wheel Adjustment

079 (Out of View), (If

Equipped).

19. Parking Brake Release. See

Parking Brake 0178.

20. Cruise Control 0182 (If

Equipped).

Fast Idle System 0167 (If

Equipped).

21. Parking Brake 0178.

22. Data Link Connector (DLC)

(Out of View). See Malfunction

Indicator Lamp (Check Engine

Light) 092.

23. Instrument Panel Illumination

Control 0114.

Dome Lamp Override. See

Dome Lamps 0114.

24. Exterior Lamp Controls 0110.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

Keys, Doors, and Windows 7

Keys, Doors, and

Windows

Keys and Locks

Keys ............................ 7

Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Keyless Entry (RKE)

System Operation . . . . . . . . . . . . . 9

Remote Vehicle Start . . . . . . . . . . 11

Door Locks . . . . . . . . . . . . . . . . . . . . 13

Power Door Locks . . . . . . . . . . . . . 14

Cargo Door Relocking . . . . . . . . . 14

Delayed Locking . . . . . . . . . . . . . . . 14

Automatic Door Locks . . . . . . . . . 14

Lockout Protection . . . . . . . . . . . . . 14

Safety Locks . . . . . . . . . . . . . . . . . . . 14

Doors

Side Door (60/40

Swing-Out) . . . . . . . . . . . . . . . . . . . 15

Sliding Door . . . . . . . . . . . . . . . . . . . 16

Rear Doors . . . . . . . . . . . . . . . . . . . . 17

Vehicle Security

Vehicle Security . . . . . . . . . . . . . . . . 18

Vehicle Alarm System . . . . . . . . . 18

Immobilizer . . . . . . . . . . . . . . . . . . . . 19

Immobilizer Operation . . . . . . . . . 19

Exterior Mirrors

Convex Mirrors . . . . . . . . . . . . . . . . 20

Manual Mirrors . . . . . . . . . . . . . . . . . 20

Trailer-Tow Mirrors . . . . . . . . . . . . . 21

Power Mirrors . . . . . . . . . . . . . . . . . . 21

Folding Mirrors . . . . . . . . . . . . . . . . . 21

Heated Mirrors . . . . . . . . . . . . . . . . . 21

Interior Mirrors

Interior Rearview Mirrors . . . . . . . 22

Manual Rearview Mirror . . . . . . . . 22

Windows

Windows . . . . . . . . . . . . . . . . . . . . . . . 22

Manual Windows . . . . . . . . . . . . . . 23

Power Windows . . . . . . . . . . . . . . . 23

Swing-Out Windows . . . . . . . . . . . 23

Enhanced Technology Glass . . . 24

Rear Windows . . . . . . . . . . . . . . . . . 25

Sun Visors . . . . . . . . . . . . . . . . . . . . . 25

Keys and Locks

Keys

{Warning

Leaving children in a vehicle with

the ignition key is dangerous and

children or others could be

seriously injured or killed. They

could operate the power windows

or other controls or make the

vehicle move. The windows will

function with the keys in the

ignition, and children or others

could be caught in the path of a

closing window. Do not leave

children in a vehicle with the

ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

8 Keys, Doors, and Windows

{Warning

If the key is unintentionally

rotated while the vehicle is

running, the ignition could be

moved out of the RUN position.

This could be caused by heavy

items hanging from the key ring,

or by large or long items attached

to the key ring that could be

contacted by the driver or

steering wheel. If the ignition

moves out of the RUN position,

the engine will shut off, braking

and steering power assist may be

(Continued)

Warning (Continued)

impacted, and airbags may not

deploy. To reduce the risk of

unintentional rotation of the

ignition key, do not change the

way the ignition key and Remote

Keyless Entry (RKE) transmitter,

if equipped, are connected to the

provided key rings.

The ignition key and key rings, and

RKE transmitter, if equipped, are

designed to work together as a

system to reduce the risk of

unintentionally moving the key out

of the RUN position. The ignition

key has a small hole to allow

attachment of the provided key ring.

It is important that any replacement

ignition keys have a small hole. See

your dealer if a replacement key is

required.

The combination and size of the

rings that came with your keys were

specifically selected for your

vehicle. The rings are connected to

the key like two links of a chain to

reduce the risk of unintentionally

moving the key out of the RUN

position. Do not add any additional

items to the ring attached to the

ignition key. Attach additional items

only to the second ring, and limit

added items to a few essential keys

or small, light items no larger than

an RKE transmitter.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13882570) - 2020 - CRC - 6/18/19

Keys, Doors, and Windows 9

Interference from radio-frequency

identification (RFID) tags may

prevent the key from starting the

vehicle. Keep RFID tags away from

the key when starting the vehicle.

The key is used for the ignition, and

all locks.

See your dealer if a replacement

key or additional key is needed.

If it becomes difficult to turn a key,

inspect the key blade for debris.

Periodically clean with a brush

or pick.

If locked out of the vehicle, see

Roadside Assistance Program

0327.

With an active OnStar or connected

service plan, an OnStar Advisor

may remotely unlock the vehicle.

See OnStar Overview 0337.

Remote Keyless Entry

(RKE) System

See Radio Frequency Statement

0333.

If there is a decrease in the Remote

Keyless Entry (RKE) operating

range:

.Check the distance. The

transmitter may be too far from

the vehicle.

.Check the location. Other

vehicles or objects may be

blocking the signal.

.Check the transmitter's battery.

See “Battery Replacement”later

in this section.

.If the transmitter is still not

working correctly, see your

dealer or a qualified technician

for service.

Remote Keyless Entry

(RKE) System Operation

If equipped, the RKE transmitter

functions work up to 60 m (197 ft)

away from the vehicle.

Other conditions can affect the

performance of the transmitter. See

Remote Keyless Entry (RKE)

System 09.

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