CertaUPS C500 Manual de usuario

C500/C500R G2

Tower 6-10K

RT 6-10K

Installation/Manual

Service and support

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INFO@CERTAUPS.COM

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SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important information that

should be followed during the installation and maintenance of the UPS,

batteries and battery cabinet.

The C500® G2 models covered in this manual are intended for installation in an

environment between below 0 to 50°C, free of conductive contaminants and less

than 1000m altitude.

Certification standards

•

Safety: IEC/EN 62040-1

•

EMC: IEC/EN 62040-2

•

Performance: IEC/EN 62040-3

•

IEC 61000-4-2 (ESD): level 4.

•

IEC 61000-4-3 (RS): level 3.

•

IEC 61000-4-4 (EFT): level 4.

•

IEC 61000-4-5 (Surge): level 4.

•

IEC 61000-4-6 (CS): level 3.

•

IEC 61000-4-8 (Magnetic Field): level 4.

Special symbols

The following are examples of symbols which feature on the UPS or accessories to

alert you to important information:

RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric

shock.

Important instructions that must always be followed.

Do not dispose of the UPS or the UPS batteries in general waste.

This product contains sealed lead acid batteries and must be disposed as is explained

in this manual. For more information, contact your local recycling or hazardous waste

center.

This symbol indicates that you should not discard waste electrical or electronic

equipment (WEEE) in general waste. For proper disposal, contact your local recycling

or hazardous waste center.

Information, advice, help.

Refer to the user manual of UPS accessories.

Personal Safety

RISK OF VOLTAGE BACKFEED. The system has its own power source (the

batteries). Isolate the UPS and check for hazardous voltage upstream and

downstream during operation. Terminal blocks may be energized even if the

system is disconnected from the AC power source.

Dangerous voltage levels are present within the system. It should be opened

exclusively by qualified service personnel.

The system must be properly grounded.

The batteries supplied within the system contain small amounts of toxic

materials. To avoid accidents, the directives listed below must be observed:

- Servicing of batteries should be performed or supervised by personnel

knowledgeable about batteries and the required safety precautions.

- When replacing batteries, replace with the same type and number of batteries

or battery packs.

- Do not dispose of batteries in a fire. The batteries may explode.

- Batteries constitute potential danger via electrical shock or burns. The short-

circuit current could be extremely high.

Precautions must be taken whenever handling batteries:

- Wear rubber gloves and boots.

- Do not lay tools or metal components on top of batteries.

- Disconnect charging source prior to connecting or disconnecting battery

terminals.

- Determine if batteries are inadvertently grounded. If inadvertently grounded,

remove source from ground. Contact with any part of a grounded battery can

result in electrical shock. The likelihood of this occurring can be reduced if

such grounds are removed during installation and maintenance (applicable to

equipment and remote battery supplies not having a grounded supply circuit).

Product safety

The UPS connection procedures and operational instructions described within

this manual must be followed in the indicated order.

An additional circuit breaker with breaking capacity 6kA shall be used between

power source and input when installation this unit

CAUTION - To reduce the risk of fire, the unit connects only to a circuit provided

with branch circuit overcurrent protection for :

63A rating, for 6kVA models,

100A rating, for 10kVA models

The upstream circuit breaker for Normal AC/Bypass AC must be easily accessible.

The unit can be disconnected from AC power source by opening this circuit

breaker.

An additional AC contactor is used for back feed protection and must comply with

IEC/EN 62040-1 (the creep age and clearance distances shall meet the basic

insulation requirements for pollution degree 2).

Disconnection and overcurrent protection devices shall be provided by others for

permanently connected AC input (Normal AC/Bypass AC) and AC output circuits.

Check that the indications on the rating plate correspond to your AC powered

system and to the actual electrical consumption of all the equipment to be

connected to the system.

For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the

equipment and shall be easily accessible

Never install the system near potential liquid hazards or in an excessively

damp/humid environment.

Never let foreign objects enter the UPS system.

Do not house within and enclosed space to ensure adequate ventilation and

proper heat dissipation

Never expose the system to direct sunlight or source of heat.

If the system must be stored prior to installation, storage must be in a dry place.

The admissible storage temperature range is -25ºC to +60ºC with battery (-15ºC

to +40ºC without battery).

Special precautions

The unit is heavy: wear safety shoes and ideally use a vacuum lifter for handling

safety.

All handling operations will require at least two people (unpacking, lifting,

installation within a rack system).

Straps are provided only for removing the UPS from its packaging (do not use

the straps to carry the unit) improper handling may cause personal injury

and/or damage to the UPS.

- keep 12in / 30cm minimum distance between the straps

- lift the unit carefully and keep it at low height

- keep the unit horizontal during unpacking.

If the UPS is to remain unpowered for an extended period, the UPS must be

energized for a minimum period of 24 hours at least once every 6 months (for a

normal storage temperature less than 25°C). This charges the battery, avoiding

possible irreversible damage.

During the replacement of the Battery Module, it is imperative to use the same

type and number of element as the original Battery Module provided with the

UPS to maintain operational performance and safety.

Contents

1. INTRODUCTION.............................................................................. 0

1.1 ENVIRONMENTAL PROTECTION ...............................................................................0

2. PRESENTATION ............................................................................... 2

3. INSTALLATION ................................................................................ 6

3.1 INSPECTING THE EQUIPMENT..................................................................................6

3.2 UNPACKING THE UNIT ..........................................................................................6

3.3 CHECKING THE ACCESSORY KIT................................................................................7

3.4 INSTALL THE UPS.................................................................................................8

3.5 INSTALL AND CONNECT EBM TO UPS ....................................................................10

4. POWER CABLES CONNECTION ...................................................... 13

4.1 ACCESS TO TERMINAL BLOCKS.......................................................................13

4.2 PARALLEL SET UP ...............................................................................................14

5. OPERATION .................................................................................. 15

5.1 CONTROL PANEL ................................................................................................15

5.2 LCD DESCRIPTION..............................................................................................16

5.3 DISPLAY FUNCTIONS ...........................................................................................19

5.4 USER SETTINGS .................................................................................................20

5.5 UPS STARTUP AND SHUTDOWN ............................................................................21

5.6 LCD OPERATION................................................................................................22

6. COMMUNICATION........................................................................ 29

6.1 COMMUNICATION PORTS ....................................................................................29

6.2 NETWORK MANAGEMENT CARD (OPTIONAL) .........................................................30

6.3 UPS MANAGEMENT SOFTWARE...........................................................................31

7. UPS MAINTENANCE...................................................................... 32

7.1 EQUIPMENT CARE ..............................................................................................32

7.2 TRANSPORTING THE UPS ....................................................................................32

7.3 STORING THE EQUIPMENT ...................................................................................32

7.4 REPLACING BATTERIES.........................................................................................33

7.5RECYCLING THE USED EQUIPMENT..........................................................................35

8. TROUBLESHOOTING ..................................................................... 35

8.1 TYPICAL ALARMS AND FAULTS ...............................................................................36

8.2 SILENCING THE ALARM........................................................................................40

9. SPECIFICATIONS............................................................................ 41

9.1 MODEL SPECIFICATIONS ......................................................................................41

10 GLOSSARY ................................................................................... 46

1. Introduction

Thank you for selecting C500®G2 UPS to protect your electrical equipment. The

C500®G2 UPS has been designed with the utmost care.

We recommend that you take the time to read this manual to take full advantage

of the many features of your UPS (Uninterruptible Power System).

Before installing your C500®G2 UPS, please read the booklet including the safety

instructions. Then follow the instructions within this manual.

1.1 Environmental protection

Products are developed with an environmentally friendly design approach.

Substances

This product does not contain CFCs, HCFCs or asbestos.

Packing

To improve waste treatment and facilitate recycling, separate the various

packaging components.

•

The cardboard we use comprises of over 50% of recycled cardboard.

•

Sacks and bags are made of polyethylene.

•

Packing materials are recyclable and bear the appropriate identification

symbol

Materials

Abbreviations

Number in

the symbols

Polyethylene terephthalate

PET

High-density polyethylene

HDPE

Polyvinyl chloride

PVC

Low-density polyethylene

LDPE

Polypropylene

Polystyrene

Follow all local regulations for the disposal of packing materials.

Product

The product is made up of recyclable materials.

Dismantling and destruction must take place in compliance with all local

regulations concerning waste disposal. At the end of its service life, the product

must be transported to a processing center for electrical and electronic waste.

Battery

The product contains lead-acid batteries that must be processed according to

applicable local regulations concerning batteries.

The battery may be removed to comply with regulations and responsibly disposed

of.

The C500® G2 uninterruptible power system (UPS) protects your sensitive

electronic equipment from the most common power problems, including power

failures, power sags, power surges, brownouts, line noise, high voltage spikes,

frequency variations, switching transients, and harmonic distortion.

Power outages can occur when you least expect it and power quality can be

erratic. These power problems have the potential to corrupt critical data, destroy

unsaved work sessions, and damage hardware - causing hours of lost productivity

and expensive repairs.

With the C500® G2, you can safely eliminate the effects of power disturbances

and protect the integrity of your equipment. Providing outstanding performance,

reliability and protection.

The C500® G2’s unique benefits include:

True online double-conversion technology with high power density, utility

frequency independence, and generator compatibility.

Selectable High Efficiency mode of operation.

Standard communication options: one RS-232 communication port, one

USB communication port, one dry in port and dry out port.

Optional connectivity cards with enhanced communication capabilities.

Firmware that is easily upgradable without a service call.

2. Presentation

Front panel

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