Care Messenger DVB-OTT-STB Manual
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Care Messenger
Welcome to
Installation & Setup
Version 1.1
DVB-OTT-STB
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Welcome
to your new
Care Messenger
Care Messenger makes keeping in touch easy for everybody,
using technology everyone can cope with.
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It allows you to send messages and pictures from your
mobile or computer, straight to a television screen, using our
simple box.
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And the person receiving the message can send a simple
response back using their familiar television remote control.
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Contents
1: Setting up the Care Messenger remote
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2: Positioning the Care Messenger device
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3: Connections and cables
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4: Connecting to your TV
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5: Setup 1 - from an aerial
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6: Setup 2 - pass through (HDMI)
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7: Setup 3 - pass through (CVBS)
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8: Selecting your source
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9: Setting your location
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10: Network interface
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11: Default input
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12: Setting your wireless network
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13: Wireless network password
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14: Network settings
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15: Tuner channel search
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16: Remote control synchronisation
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
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1: Installing Care Messenger
Follow the instructions in this section to get your Care
Messenger device working and ready to use. We'll need to:!
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• make sure your box is plugged in and switched on
• is connected correctly to your television
• is working with the remote we supplied
• is connected to your broadband.
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Setting up the Care
Messenger remote
1. Put 2 x AAA batteries in the
remote by removing the rear
cover and inserting as shown
inside the battery
compartment. Ensure the
batteries are the correct way
round.
2. To program the Care Messenger
remote, begin by pressing the
yellow and green buttons (a) at
the same time until the right
hand button at the top of the
remote (b) flashes twice. Do the
next step as soon as possible.
3. Now press 0820 using the
number keys. The top right
button should flash again The
remote is now ready to use.
Support: call 0191 206 4004 or visit www.caremessenger.co.uk
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b
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Support: 0191 206 4004 or visit www.caremessenger.co.uk
2: Positioning your device
It is very important that all electrical equipment has
adequate ventilation.
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To ensure safe and reliable operation, please ensure that
you do not locate your Care Messenger device directly
underneath or on top of any other electrical equipment.
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The Care Messenger device must not be stacked on top of
equipment such as satellite TV, cable or other set top
boxes, or DVD / Blu-ray players.
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
3: Connections and cables
The back of your Care Messenger device looks like this:
Your cable connectors look like this:
Aerial /Antenna !
(NOT APPLICABLE TO USA / CANADA)!
Output from a TV aerial
SD / CVBS / L-R Audio!
Connects an existing device (TV
receiver / DVD player) to your Care
Messenger device
HDMI!
Connects the Care Messenger device
to your TV, and existing devices to
Care Messenger
Ethernet!
Connects the Care Messenger device
to your network instead of using Wi-Fi
Aerial CVBS HDMI Ethernet Power
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
4: Connecting to your TV
Choose which of these three setups you require:
If your TV aerial is plugged directly into your TV with an
aerial connector, and you don’t have SATELLITE or CABLE,
then you need Setup 1 on page 8.
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If you have SATELLITE or CABLE or a similar service that
provides you with your TV that is plugged into your TV with
an HDMI cable, then you needSetup 2 on page 9.
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If you have SATELLITE or CABLE or a similar service that
provides you with your TV that is connected to your TV but
NOTwith an HDMI cable, useSetup 3 on page 10.
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2
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To TV HDMI Input
To TV HDMI Input
To TV HDMI Input
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
5: Setup 1 - from an aerial
(Points 1 and 2 NOT APPLICABLE TO USA / CANADA)
1. Connect the Care Messenger device HDMI OUT
port to an HDMI port on your TV using the HDMI
cable provided. The cable only goes into the port
one way, and it doesn’t matter which end of the
cable goes into the box or TV, either way will work.!
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2. Disconnect the aerial from your TV and plug it into
the ANT IN port on the Care Messenger device.!
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Optional step for those with DVD / Blu-ray device
If you wish to plug in a DVD or Blu-ray player connect
the HDMI cable from the player to the HDMI IN port.
TV
To TV HDMI Input
Now go to Section 8: Selecting your source (page 11)
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
6: Setup 2 - pass through (HDMI)
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1. First disconnect the HDMI cable that comes from your
existing set top box from the HDMI port on your TV.
2. Plug this HDMI cable into the HDMI IN port on the Care
Messenger device.!
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3. Using the HDMI cable provided, plug one end into the
HDMI OUT port on the Care Messenger device, and the
other into the same HDMI port on the TV which was
being used previously.
Care Messenger HDMI out using HDMI lead to TV HDMI in
Your set top box HDMI out to Care Messenger HDMI in
If your TV is from an existing set top box by HDMI input:
To TV HDMI Input
Now go to Section 8: Selecting your source (page 11)
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Support: call 0191 206 4004 or visit www.caremessenger.co.uk
7: Setup 3 - pass through (CVBS)
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1. Using the HDMI cable provided, plug one end into the
HDMI OUT port on the Care Messenger device, and the
other into the HDMI port on the TV.
2. Locate the Video (yellow connector)
and L and R Audio ports on your set
top box. On most equipment it will
look something like this.
3. Using the 3 ended cable provided,
connect your set top box to the Care
Messenger device ensuring you connect the same
coloured connectors together, if your equipment does
not have coloured connectors or labels then use the
following guide.
a) Yellow- CVBS/Video!
b) White – Left Audio!
c) Red – Right Audio
If your TV is from an existing set top box by CVBS inputs:
Care Messenger CVBS out using CVBS lead to TV CVBS in
To TV HDMI Input
Now go to Section 8: Selecting your source (page 11)
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