Canon MF5750 - ImageCLASS B/W Laser Manual de usuario

imageCLASS

MF5750/MF5770

Facsimile Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.

Depending on the system configuration and product purchased, some manuals may not be needed.

Guides with this symbol are printed manuals.

CD-ROM

Guides with this symbol are PDF manuals included on the

accompanying CD-ROM. (See footnote.)

•Setting Up the Machine

•Software Installation Set-Up Instructions

Only for the MF5730/MF5750 model.

•Setting Up the Machine Set-Up Instructions

for the Machine

Only for the MF5770 model.

•Software Installation

•Network Settings Set-Up Instructions

for Networking and Printing

Only for the MF5770 model.

•Copying and Printing Instructions

•Troubleshooting Basic Guide

•Fax Instructions

•Troubleshooting Facsimile Guide

(This Manual)

Only for the MF5750/MF5770 models.

•Software Installation and Instructions

•Printing, Scanning and PC Faxing Instructions

•Troubleshooting Software Guide

CD-ROM

•Remote User Interface Instructions Remote UI Guide

CD-ROM

Only for the MF5770 model.

•Network Connectivity and Setup Instructions Network Guide

CD-ROM

Only for the MF5770 model.

•The machine illutration on the cover may differ slightly from your machine.

•To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on

your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).

How This Manual Is Organized

Introduction

Registering Information in Your Machine

Speed Dialing

Sending Faxes

Receiving Faxes

Reports and Lists

Troubleshooting

Machine Settings

Appendix

Includes the specifications of this machine and the index.

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our

products, if you need an exact specification, please contact Canon.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Users in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Pre-installation Requirements for Canon Facsimile Equipment . . . . . . . . . viii

Connection of the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

In Case of Equipment Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Rights of the Telephone Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Users in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Pre-installation Requirements for Canon Facsimile Equipment . . . . . . . . . . xi

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Chapter 1 Introduction

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Chapter 2 Registering Information in Your Machine

Guidelines for Entering Numbers, Letters, and Symbols . . . . . . . . . . . . . . . .2-1

Registering Sender Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Entering the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Registering Your Fax/Telephone Number and Name . . . . . . . . . . . . . . . . . . . .2-5

Setting the Telephone Line Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Chapter 3 Speed Dialing

Speed Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Registering One-Touch Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Changing or Deleting an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Registering Coded Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Changing or Deleting an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Registering Group Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Changing or Deleting an Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Printing Speed Dialing Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Chapter 4 Sending Faxes

Sending Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Memory Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Manual Sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Improving Faxed Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Adjusting the Image Quality (Fax Resolution) . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Adjusting the Exposure (Scan Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Dialing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Regular Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Coded Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Group Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Redialing a Busy Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Manual Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Automatic Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Sending the Same Document to Several Recipients

(Sequential Broadcasting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Special Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Dialing an Overseas Number (With Pauses) . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Switching Temporarily to Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Chapter 5 Receiving Faxes

Setting the Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Receiving Faxes Automatically: FaxOnly Mode . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode . . . . . . . . 5-3

Customizing FaxTel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Receiving When an Answering Machine Is Connected: AnsMode . . . . . . . . .5-4

Receiving with a DRPD (Distinctive Ring Pattern Detection)

Service: DRPD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Setting the Ring Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Receiving Faxes Manually: Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Receiving Faxes While Performing Other Tasks . . . . . . . . . . . . . . . . . . . . . . .5-8

Receiving Faxes in the Memory When a Problem Occurs. . . . . . . . . . . . . . . . 5-9

Canceling Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Chapter 6 Reports and Lists

Summary of Reports and Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

ACTIVITY REPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Printing the ACTIVITY REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Adjusting the ACTIVITY REPORT Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

Adjusting the TX REPORT Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Adjusting the RX REPORT Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Printing the USER DATA LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9

Chapter 7 Troubleshooting

LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Faxing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Sending Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Receiving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

Telephone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

If a Power Outage Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

Chapter 8 Machine Settings

Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Menu Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

FAX SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

ADD. REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

REPORTS / LISTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Chapter 9 Appendix

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Facsimile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

vii

Preface

Thank you for purchasing Canon imageCLASS MF5750/MF5770. Please read this manual

thoroughly before operating the machine in order to familiarize yourself with its capabilities,

and to make the most of its many functions. After reading this manual, store it in a safe place

for future reference.

How to Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions,

handling precautions, and instructions that should be observed for safety.

WARNING Indicates a warning concerning operations that may lead to death or

injury to persons if not performed correctly. In order to use the machine

safely, always pay attention to these warnings.

CAUTION Indicates a caution concerning operations that may lead to injury to

persons, or damage to property if not performed correctly. In order to use

the machine safely, always pay attention to these cautions.

IMPORTANT Indicates operational requirements and restrictions. Be sure to read

these items carefully in order to operate the machine correctly, and to

avoid damage to the machine.

NOTE Indicates a clarification of an operation, or contains additional

explanations for a procedure. Reading these notes is highly

recommended.

Keys Used in This Manual

The following symbols and key names are a few examples of how keys to be

pressed are expressed in this manual. The operation panel keys on the machine

are indicated within brackets.

Press [Start].

Press [Image Quality].

Start

Image

Quality

viii

Legal Notices

Users in the U.S.A.

Pre-installation Requirements for Canon Facsimile

Equipment

A. Location

Supply a suitable table, cabinet, or desk. For the machine's dimensions and weight,

see Chapter 11, “Appendix,” in the Basic Guide.

B. Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the

telephone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company's business

representative. The line should be a regular voice grade line or the equivalent.

Use one line per machine.

DDD (DIRECT DISTANCE DIAL) LINE

-or-

IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE

OVERSEAS

NOTE

Canon recommends an individual line following industry standards, e.g., the 2,500

(Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX

unit without “Call Waiting” can be used with the imageCLASS MF5750/MF5770. Key

telephone systems are not recommended because they send non-standard signals to

individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

This equipment should be connected to a standard 120-volt AC, three-wire

grounded outlet only. Do not connect this machine to an outlet or power line shared

with other appliances that cause “electrical noise.” Air conditioners, electric

typewriters, copiers, and machines of this sort generate electrical noise which often

interferes with communications equipment and the sending and receiving of

documents.

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the requirements

adopted by the ACTA. On the rear panel of this equipment is a label that contains,

among other information, a product identifier in the format US:AAAEQ##TXXXX. If

requested, this number must be provided to the telephone company.

An FCC compliant telephone cord and modular jack are provided with this

equipment. This equipment is designed to be connected to the telephone network

or premises wiring using a compatible modular jack which is Part 68 compliant. See

Installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices

that may be connected to a telephone line. Excessive RENs on a telephone line

may result in the devices not ringing in response to an incoming call. In most but not

all areas, the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined by the total

RENs, contact the local telephone company. The REN for this product is part of the

product identifier that has the format US:AAAEQ##TXXXX. The digits represented

by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).

This equipment may not be used on coin service provided by the telephone

company. Connection to party lines is subjected to state tariffs.

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures

described in this guide, disconnect the equipment from the telephone line and

unplug the power cord. The telephone line should not be reconnected or the power

cord plugged in until the problem is completely resolved. Users should contact

Canon Authorized Service Facilities for servicing of equipment. Information

regarding Canon Authorized Service Facility locations can be obtained by calling

the Canon Customer Care Center (1-800-828-4040).

Rights of the Telephone Company

Should the equipment cause harm to the telephone network, the telephone

company may temporarily disconnect service. The telephone company also retains

the right to make changes in facilities and services which may affect the operation

of this equipment. When such changes are necessary, the telephone company is

required to give adequate prior notice to the user.

FCC Notice

imageCLASS MF5750: Facsimile Transceiver, Model F146502

imageCLASS MF5770: Facsimile Transceiver, Model F146502

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference,

and

(2) this device must accept an interference received, including interference that

may cause undesired operation.

NOTE

This equipment has been tested and found to comply with the limits for a class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part

15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise

specified in this manual. If such changes or modifications should be made, you

could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

TEL No. (516) 328-5600

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person

to use a computer or other electronic device to send any message via a telephone

fax machine unless such message clearly contains in a margin at the top or bottom

of each transmitted page or on the first page of the transmission, the date and time

it is sent and an identification of the business or other entity, or other individual

sending the message and the telephone number of the sending machine or such

business, other entity, or individual.

Once you have registered this information into your machine, it will be printed on

each transmitted page. Follow the instructions of “Registering Sender Information,”

on p. 2-3.

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