Cadillac Escalade 2021 Manual de usuario

2021

2021 Escalade

84266974 A

US Canada

United States Canada

Roadside Assistance:

1-800-224-1400

Customer Assistance:

1-800-458-8006

Connected Services and OnStar:

1-888-4-ONSTAR

My Cadillac App

Download the my.Cadillac App for

full manuals and “how to” videos.

The full owner’s manual is located

with your vehicle infotainment

system, if equipped.

MyCertiﬁedService.com

Visit MyCertiﬁedService.com to

easily locate your nearest dealer

and schedule your next service

appointment online.

Roadside Assistance:

1-800-882-1112

Customer Assistance:

1-888-446-2000

Escalade

US ONLY

CMY

21_CAD_Escalade_COV_en_US_84266974A_2020MAY15.pdf 1 4/16/2020 1:30:58 PM

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Keys, Doors, and Windows . . . . . . . . . . 6

Seats and Restraints . . . . . . . . . . . . . . . 39

Storage .............................. 96

Instruments and Controls . . . . . . . . 102

Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Infotainment System . . . . . . . . . . . . . 152

Climate Controls . . . . . . . . . . . . . . . . . . 216

Driving and Operating . . . . . . . . . . . . 225

Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 353

Service and Maintenance . . . . . . . . . 432

Technical Data . . . . . . . . . . . . . . . . . . . . 445

Customer Information . . . . . . . . . . . . 448

Reporting Safety Defects . . . . . . . . . 458

OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Connected Services . . . . . . . . . . . . . . . 466

Index........................469

Introduction

The names, logos, emblems, slogans,

vehicle model names, and vehicle

body designs appearing in this manual

including, but not limited to, GM, the

GM logo, CADILLAC, the CADILLAC

Emblem, and ESCALADE are

trademarks and/or service marks of

General Motors LLC, its subsidiaries,

affiliates, or licensors.

For vehicles first sold in Canada,

substitute the name “General Motors

of Canada Company”for Cadillac

Motor Car Division wherever it

appears in this manual.

This manual describes features that

may or may not be on the vehicle

because of optional equipment that

was not purchased on the vehicle,

model variants, country specifications,

features/applications that may not be

available in your region, or changes

subsequent to the printing of this

owner’s manual.

If the vehicle has the Duramax diesel

engine, see the Duramax diesel

supplement for additional and specific

information on this engine.

Refer to the purchase documentation

relating to your specific vehicle to

confirm the features.

Keep this manual in the vehicle for

quick reference.

Litho in U.S.A.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

2 INTRODUCTION

Canadian Vehicle Owners

A French language manual can be

obtained from your dealer, at

www.helminc.com, or from:

Propriétaires Canadiens

On peut obtenir un exemplaire de ce

guide en français auprès du

concessionnaire ou à l'adresse

Helm, Incorporated

Attention: Customer Service

47911 Halyard Drive

Plymouth, MI 48170

USA

Using this Manual

To quickly locate information about

the vehicle, use the Index in the back

of the manual. It is an alphabetical

list of what is in the manual and the

page number where it can be found.

Danger, Warning, and

Caution

Warning messages found on vehicle

labels and in this manual describe

hazards and what to do to avoid or

reduce them.

{Danger

Danger indicates a hazard with a

high level of risk which will result

in serious injury or death.

{Warning

Warning indicates a hazard that

could result in injury or death.

Caution

Caution indicates a hazard that

could result in property or vehicle

damage.

A circle with a slash through it is a

safety symbol which means “Do not,”

“Do not do this,”or “Do not let this

happen.”

Symbols

The vehicle has components and

labels that use symbols instead of

text. Symbols are shown along with

the text describing the operation or

information relating to a specific

component, control, message, gauge,

or indicator.

M:Shown when the owner’s manual

has additional instructions or

information.

*:Shown when the service manual

has additional instructions or

information.

0:Shown when there is more

information on another page —

“see page.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

INTRODUCTION 3

Vehicle Symbol Chart

Here are some additional symbols that

may be found on the vehicle and what

they mean. See the features in this

manual for information.

u:Air Conditioning System

G:Air Conditioning Refrigerant Oil

9:Airbag Readiness Light

!:Antilock Brake System (ABS)

$:Brake System Warning Light

9:Dispose of Used Components

Properly

P:Do Not Apply High Pressure

Water

B:Engine Coolant Temperature

_:Flame/Fire Prohibited

H:Flammable

[:Forward Collision Alert

R:Fuse Block Cover Lock Location

+:Fuses

j:ISOFIX/LATCH System Child

Restraints

Q:Keep Fuse Block Covers Properly

Installed

|:Lane Change Alert

@:Lane Departure Warning

A:Lane Keep Assist

*:Malfunction Indicator Lamp

::Oil Pressure

X:Park Assist

~:Pedestrian Ahead Indicator

O:Power

7:Rear Cross Traffic Alert

I:Registered Technician

/:Remote Vehicle Start

>:Seat Belt Reminders

I:Side Blind Zone Alert

h:Stop/Start

7:Tire Pressure Monitor

d:Traction Control/StabiliTrak/

Electronic Stability Control (ESC)

a:Under Pressure

V:Vehicle Ahead Indicator

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

4 INTRODUCTION

Instrument Panel Overview

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

INTRODUCTION 5

1. Driver Information Center (DIC)

0127.

2. Air Vents 0221.

3. Turn Signal Lever. See Turn and

Lane-Change Signals 0148.

Exterior Lamp Controls 0144.

4. Tap Shift Controls (If Equipped).

See Manual Mode 0251.

5. Instrument Cluster 0113.

6. Driver Monitoring Camera. See

Super Cruise 0278 (If Equipped).

7. Windshield Wiper/Washer 0104.

Rear Window Wiper/Washer 0106.

8. Infotainment. See Overview 0153.

9. Light Sensor. See Automatic

Headlamp System 0147.

10. Dual Automatic Climate Control

System 0216.

Heated and Ventilated Front Seats

047 (If Equipped).

11. USB Ports. See USB Port 0163.

12. Storage Compartment.

13. Infotainment Controls. See

Overview 0153.

14. Hazard Warning Flashers 0148.

15. Wireless Charging 0110.

16. Shift Lever. See Automatic

Transmission 0247.

17. Automatic Vehicle Hold (AVH) 0259.

Stop/Start Disable Button. See

Stop/Start System 0243.

Lane Keep Assist (LKA) 0316 (If

Equipped).

18. ENGINE START/STOP Button. See

Ignition Positions 0241.

19. Steering Wheel Controls 0103.

20. Horn 0103.

21. Steering Column Adjustment. See

Steering Wheel Adjustment 0103.

22. Hood Release. See Hood 0356.

23. Cruise Control 0267 (If Equipped).

Adaptive Cruise Control (Advanced)

0269 (If Equipped).

Super Cruise 0278 (If Equipped).

Forward Collision Alert (FCA) System

0305 (If Equipped).

Heated Steering Wheel 0103 (If

Equipped).

24. Instrument Panel Illumination

Control 0149.

25. Data Link Connector (DLC) (Out of

View). See Malfunction Indicator

Lamp (Check Engine Light) 0118.

26. Trailer Brake Control. See Towing

Equipment 0330 (If Equipped).

27. Electric Parking Brake 0257.

28. Four-Wheel Drive 0253 (If

Equipped).

Four Corner Air Suspension System

0264 (If Equipped).

Driver Mode Control 0262

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

6 KEYS, DOORS, AND WINDOWS

Keys, Doors, and

Windows

Keys and Locks

Keys .................................. 6

Remote Keyless Entry (RKE)

System ............................. 7

Remote Keyless Entry (RKE)

System Operation . . . . . . . . . . . . . . . . . 7

Remote Vehicle Start . . . . . . . . . . . . . . 14

Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power Door Locks . . . . . . . . . . . . . . . . . 18

Delayed Locking . . . . . . . . . . . . . . . . . . . 18

Automatic Door Locks . . . . . . . . . . . . 18

Lockout Protection . . . . . . . . . . . . . . . . 19

Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 19

Doors

Liftgate ............................. 20

Power Assist Steps . . . . . . . . . . . . . . . . . 27

Vehicle Security

Vehicle Security . . . . . . . . . . . . . . . . . . . . 27

Vehicle Alarm System . . . . . . . . . . . . . 27

Steering Column Lock . . . . . . . . . . . . . 29

Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 30

Immobilizer Operation . . . . . . . . . . . . 30

Exterior Mirrors

Convex Mirrors . . . . . . . . . . . . . . . . . . . . 30

Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 31

Folding Mirrors . . . . . . . . . . . . . . . . . . . . 31

Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 32

Automatic Dimming Mirror . . . . . . . 32

Reverse Tilt Mirrors . . . . . . . . . . . . . . . 32

Interior Mirrors

Interior Rearview Mirrors . . . . . . . . . 33

Automatic Dimming Rearview

Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rear Camera Mirror . . . . . . . . . . . . . . . 33

Windows

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Power Windows . . . . . . . . . . . . . . . . . . . . 35

Sun Visors .......................... 37

Roof

Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Keys and Locks

Keys

{Warning

Leaving children in a vehicle with a

remote key is dangerous and

children or others could be

seriously injured or killed. They

could operate the power windows

or other controls or make the

vehicle move. The windows will

function with the remote key in the

vehicle, and children or others

could be caught in the path of a

closing window. Do not leave

children in a vehicle with a

remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

KEYS, DOORS, AND WINDOWS 7

The mechanical key inside the remote

key can be used for all locks.

To remove the mechanical key, press

the button near the bottom of the

remote key, and pull the mechanical

key out. Never pull the mechanical

key out without pressing the button.

If it becomes difficult to turn a key,

inspect the key blade for debris.

Periodically clean with a brush

or pick.

See your dealer if a replacement key

or additional key is needed.

Contact Roadside Service if locked out

of the vehicle. See Roadside Service

0452.

With an active OnStar or connected

service plan, an OnStar Advisor may

remotely unlock the vehicle. See

OnStar Overview 0461.

Remote Keyless Entry

(RKE) System

See Radio Frequency Statement 0457.

If there is a decrease in the remote

key operating range:

.Check the distance. The remote key

may be too far from the vehicle.

.Check the location. Other vehicles

or objects may be blocking the

signal.

.Check the remote key’s battery. See

“Battery Replacement”later in this

section.

.If the remote key is still not working

correctly, see your dealer or a

qualified technician for service.

Remote Keyless Entry

(RKE) System Operation

The Keyless Access system allows for

vehicle entry when the remote key is

within 1 m (3 ft). See “Keyless Access

Operation”later in this section.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

8 KEYS, DOORS, AND WINDOWS

The remote key functions may work

up to 60 m (197 ft) away from the

vehicle.

Other conditions can affect the

performance of the remote key. See

Remote Keyless Entry (RKE) System

07.

Q:Press to lock all doors.

If enabled, the turn signal lamps flash

once on the second press to indicate

locking has occurred. If enabled, the

horn chirps when Qis pressed again

within three seconds. See Vehicle

Personalization 0133.

Pressing Qarms the alarm system.

See Vehicle Alarm System 027.

If equipped with auto mirror folding,

pressing and holding Qfor

one second will fold the mirrors,

if enabled. See Vehicle Personalization

0133.

K:Press once to unlock the driver

door and the fuel door. If Kis pressed

again within three seconds, all

remaining doors unlock. The interior

lamps may come on and stay on for

20 seconds or until the ignition is

turned on.

If enabled, the turn signal lamps flash

twice to indicate unlocking has

occurred. If enabled, the exterior

lamps may turn on. See Vehicle

Personalization 0133.

Pressing Kon the remote key disarms

the alarm system. See Vehicle Alarm

System 027.

If equipped with auto mirror folding,

pressing and holding Kfor

one second will unfold the mirrors,

if enabled. See Vehicle Personalization

0133.

If equipped with the remote window

open feature, press and hold Kon the

remote key for about three seconds to

open all windows. If equipped with

the remote window close feature,

press and hold Qfor about

three seconds to close all windows.

The vehicle must be off and the

remote window operation feature

must be enabled. See Vehicle

Personalization 0133.

b:Press twice to open or close the

liftgate. Press once to stop the liftgate

from moving.

c:Press twice to open the liftglass.

7:Press and release to initiate

vehicle locate. The turn signal lamps

flash and the horn sounds three times.

Press and hold 7for more than

three seconds to activate the panic

alarm. The turn signal lamps flash

and the horn sounds repeatedly for

30 seconds. The alarm turns off when

the ignition is turned on or 7is

pressed again. The ignition must be

off for the panic alarm to work.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

KEYS, DOORS, AND WINDOWS 9

S:Press Stwice to start the engine

from outside the vehicle using the

remote key. See Remote Vehicle Start

014.

Keyless Access Operation

The Keyless Access system allows for

doors and the liftgate to be accessed

without removing the remote key from

your pocket, purse, briefcase, etc. The

remote key must be within 1 m (3 ft)

of the liftgate or door being opened.

If the vehicle has this feature, there

will be a button on the outside door

handles.

Keyless Access can be programmed to

unlock all doors on the first door

handle press from the driver door

button. Keyless unlocking can be

turned off. See Vehicle Personalization

0133.

If equipped with memory seats,

remote keys 1 and 2 are linked to

seating positions of memory 1 or 2.

See Memory Seats 044.

Keyless Unlocking/Locking from the

Driver Door

Driver Door Unlock Touchpad Shown,

Passenger Similar

When the doors are locked and the

remote key is within 1 m (3 ft) of the

door handle, touching the driver door

handle inside touchpad will unlock

the driver door. Touching the driver

door handle outside sensor will lock

the doors.

Driver Door Lock Sensor Shown,

Passenger Similar

If equipped with remote folding

mirror, touching the driver door

handle sensor may fold and unfold the

mirrors. See Folding Mirrors 031.

Keyless Unlocking/Locking from the

Passenger Doors

When the doors are locked and the

remote key is within 1 m (3 ft) of the

door handle, touching the door handle

inside touchpad of the passenger door

will unlock all doors. Touching the

door handle outside sensor will lock

the doors.

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