BT Versatility V8 Manual de usuario

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The telecommunications services described in this publication

are subject to availability and may be modied from time to time.

Services and equipment are provided subject to British

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contract.

Nothing in this publication forms any part of any contract.

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Quick Reference

User Guide

BT Versatility

Communications without

the complications

Quick Reference Users Guide.indd 3/12/2004, 2:13 PM1

BT Versatility

Quick reference User Guide

Introduction to your Featurephone

Welcome

The BT Versatility system is a very powerful business communication system

that provides a comprehensive solution for both voice and data needs.

This quick reference guide highlights some of the many voice facilities that are

provided by the system. You can use a Standard Telephone or the highly

featured V8 and V16 BT Versatility Featurephones. This guide helps you to use

both types of phone.

BT Versatility Featurephone

To get the most from your BT Versatility, we recommend that you use the dedicated

BT Versatility Featurephones. To order more featurephones please contact your

Account Manager or call BT Sales FREE on 0800 800 152

This diagram illustrates the V16 phone which has 16 programmable keys.

4 Function Keys

Programming

Message Retrieval

Speed Dial Lists

Network and ISDN

Programmable keys.

(16 V16 / 8 V8)

6 Display Keys

Volume Keys

Clear Key Scroll / Edit keys

Secrecy Key

Hands-free and

light

Headset socket

Data socket

Voice message-

indicatin

BT Versatility

Quick reference User Guide

How to use your BT Versatility Feature Phones

Phone Setup

To select a different Ringing Tone or Display Contrast

Select ÞProgram

Press the Scroll Down Key (î)

Select ÞRinging options and select a different ringing tone

Select ÞContrast Options and select a different level of contrast

Answering and making calls

Answer a call that is ringing on the Featurephone using the handset

Pick up the handset or

Select ÞAnswer the call and/or pick up the handset.

Answer a call that is ringing on the Featurephone using hands-free

Select ÞAnswer the call .

Make an external call

Pick up the handset

Press the Line Key or Key 9 and Key the number.

Make an internal call

Select ÞInternal call

Select ÞExt. no. , or.

Key the Extension number (20 - 51), and

Pick up handset, or press.

Transferring calls

Note: The following instructions assume you are on a call.

Transfer a call to an internal number

Select ÞInternal transfer

Select ÞExt. no. and when the call is answered

Select ÞTransfer .

Transfer an external call to an external number

Select ÞExternal transfer

Select an available Line as indicated by “à” and then

Key the external number and when the call is answered

Select ÞTransfer .

BT Versatility

Quick reference User Guide

Deflecting calls

Note: The following instructions assume that your Extension is ringing.

Deflect a call to another Extension

Select ÞDeflect the call

Select ÞExt. no. .

Deflect a call to your voicemail box

Select ÞDeflect to voicemail

Diverting calls

Divert all calls

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert all calls

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel divert all calls

Select ÞCancel divert .

Divert calls when your Extension is busy

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert when busy

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel divert a call on busy

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert when busy and the diversion is cancelled.

BT Versatility

Quick reference User Guide

Divert calls when your Extension does not answer (after four rings)

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert on no answer

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel divert a call on no answer

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert on no answer and the diversion is cancelled.

BT Versatility

Quick reference User Guide

Diverting Group calls

Divert all calls

Press the Scroll Down Key (î) until "Group Divert" is displayed.

Select ÞGroup Divert

Select the group which is to be diverted

Select ÞDivert all calls

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel divert all calls

Select ÞCancel Group Divert .

Select the group

Divert calls when your group is busy

Press the Scroll Down Key (î) until "Group Divert" is displayed.

Select ÞGroup Divert

Select the group which is to be diverted

Select ÞDivert when busy

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel group divert on busy

Press the Scroll Down Key (î) until "Group Divert" is displayed.

Select ÞGroup Divert

Select the group

Select ÞDivert when busy and the diversion is cancelled.

Divert calls when your group does not answer (after four rings)

Press the Scroll Down Key (î) until "Group Divert" is displayed.

Select ÞGroup Divert

Select the group which is to be diverted

Select ÞDivert on no answer

Select the required extension from the display or key the Extension number, or

Key 9 and the target external number, (for incoming

external calls only).

Or press "Divert to voicemail"

Cancel group divert on no answer

Press the Scroll Down Key (î) until "Group Divert" is displayed.

Select ÞGroup Divert

Select the group

Select ÞDivert on no answer and the diversion is cancelled.

BT Versatility

Quick reference User Guide

Voicemail

Note: Voicemail services require the Voicemail Module to be installed.

Enter a personal greeting

Press *, and

Select ÞVoice messaging

Enter your Extension number or select Extension from the menu

Then enter your Voice Mailbox Password followed by #.

Select ÞGreetings

Follow the text and voice prompts to enter and check your greeting.

Turn on your voicemail

Divert on ‘no answer’ to the Voicemail is automatically set when a voice

mailbox is allocated to your extension.

You may also select the other Divert options as required.

Press the Scroll Down Key (î) until "Divert" is displayed.

Select ÞDivert

Select ÞDivert when busy or

Select ÞDivert all calls

Select "Divert to voicemail".

Retrieve messages from your voice mailbox

Select ÞNew voice messages

Enter your Extension number. You will be prompted to

Enter your Voice Mailbox Password, followed by #.

Select ÞPlay .

Change your Voice Mailbox Password

Press *, then

Select ÞVoice messaging and enter your Extension number.

Enter your existing password, (default is 1111), followed by #.

Press the Scroll Down Key (î)

Select ÞChange password and

Enter your new password (up to 8 digits long - e.g. 12341234).

Select ÞConfirm

BT Versatility

Quick reference User Guide

Personal speed dials

Programme your personal speed dial list – numbers and names

Press &, then

Select ÞPersonal Entries

Select the location you want to program, and

Enter the number

Select ÞConfirm . When prompted to enter a name.

Press 2once for A, twice for B, three times for C;

press 3once for D, twice for E, three times for F; and so on.

Wait two seconds for the screen cursor to move on before entering

the next letter. A maximum of ten characters per name

(including spaces) is allowed. On completion of the name

Select ÞConfirm .

Press to finish programming.

Dial a number from your personal speed dial list

Press &, then

Select ÞPersonal speed dial

Select the desired location and the number will be dialled.

System speed dials

Any extension can programme the 500 system speed dial numbers once the

system password is entered by them.

Programme system speed dial list – numbers and names

Press &, then

Press the Scroll Down Key (î)

Select ÞSystem Entries and then

Enter the system password

Select the location you want to program, and

Enter the number, and then

Select ÞConfirm . When prompted to enter a name.

Press 2once for A, twice for B, three times for C;

press 3once for D, twice for E, three times for F; and so on.

Wait two seconds for the screen cursor to move on before entering

the next letter. A maximum of ten characters per name

(including spaces) is allowed. On completion of the name

Select ÞConfirm . Then select the outgoing line group

Press to finish programming.

Dial a number in the system speed dial list

Press &, then

Select ÞSystem speed dial and then

Enter the first letter of the name

Select the entry and the number is dialled

BT Versatility

Quick reference User Guide

Using a standard telephone

The BT Versatility supports Tone phones with Timed Break recall.

If you have problems keying or using the ‘Recall key’ check with the phone supplier

that they use Tone Dialling and Timed Break recall.

Making calls

Make an external call

Lift handset or use hands-free if available.

Obtain a free Line by keying 9

Make an internal call

Lift handset or use hands-free if available.

Key the Extension number (20, 52), or

Key 0 for the operator.

Transfer external call to an internal Extension

Press the RECALL key (R)

Key the Extension number

Replace handset.

Put an external call on hold

Press the RECALL key (R).

Replace handset to continue to use phone.

Note: Call is held for thirty seconds when the telephone is idle.

If the telephone is busy, it will ring when the handset is replaced.

To park an external call

Press the RECALL key (R).

Key 712

Replace handset

To retrieve a call from park

Key 712 from any phone

The parked call is retrieved

BT Versatility

Quick reference User Guide

Diverting calls

Divert all calls

Lift handset or use hands-free if available.

Key 732

Key the Extension number, or

Key the external phone number (including Line access code 9)

followed by #.

Cancel divert all calls

Lift handset or use hands-free if available.

Key 732.

Divert calls when your telephone is busy

Lift handset or use hands-free if available

Key 733

Key the Extension number, or

Key the external number, (including Line access code 9)

followed by #.

Cancel divert a call on busy

Lift handset or use hands-free if available

Key 733.

Divert calls when your telephone is not answered (after four rings)

Lift handset or use hands-free if available

Key 734

Key the Extension number, or

Key the external phone number (including Line access code, e.g. 9)

followed by #.

Cancel a divert a call on no answer

Lift handset or use hands-free if available

Key 734.

Diverting Group calls

Divert all calls

Lift handset or use hands-free if available.

Key 792 followed by the Group number (180 - 199)

Key the Extension number, or

Key the external phone number (including Line access code 9)

followed by #.

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