•It is the customer's responsibility to back up the contents of their hard drive, including any
data you have stored or software you have installed on the hard drive. Bluefin shall not be
responsible for i) any loss of data due to storage media failure, ii) for any software programs,
data or other information stored or used on any media or part of any product returned to
Bluefin for warranty and non-warranty servicing. If during servicing the contents of the hard
disk or any other data storage media are altered, deleted, modified or lost, Bluefin will not be
held responsible. It is solely the customers/purchaser’s responsibility to back up any software
programs, data, or information stored on any storage media or any part of a product returned
for servicing.
•Limited warranty service may be obtained by returning the product during warranty period to
Bluefin along with proof of purchase and a Returned Material Authorization (RMA) number.
The RMA number is obtained in advance from Bluefin and is valid for 30 days. The RMA
number should be clearly marked on the exterior of the shipping container or equivalent.
•The customer or Purchaser prepays all inbound freight charges for both Warranty and Non-
Warranty repairs. Bluefin is not responsible for damage during shipment. It is recommended
that you either insure the product or assume full liability for loss or damage during transit.
•Bluefin will cover the return freight via ground/surface service only to the original ship to
address for warranty repairs within North America. If you require overnight, expedited or
overseas shipments, this service will be extra and at the purchaser's expense. You may pay
freight by issuing a purchase order, credit card or wire transfer. Return freight can also be
covered by offering your own carrier account number (freight collect) with your specified
services.
In no event will Bluefin be liable for any damages, including lost profits, lost business, lost
savings, downtime, or delay, labor, repair or material cost, injury to person, property, or other
incidental or consequential damages arising out of use of or inability to use such product,
even if Bluefin has been advised of the possibility of such damages or losses, or for any
claim by any other party. The above warranty is the only warranty authorized by Bluefin and
is in lieu of any implied warranties, including implied warranty of merchant-ability and fitness
for a particular purpose. Bluefin reserves the right to waive its warranty policy if the customer
fails to pay invoice in full and/or on a timely basis as set out on the face of the invoice. How
to Return Products for Servicing: To return products, you must obtain a valid RMA number.
RMA numbers can be obtained by calling 770-205-6636 or email us
at support@thebluefin.com.
