BillTouch PP7MX Manual de usuario

BillTouch PP7MX PRINTER

USER’S MANUAL

www.billtouch.in

Safety Precautions

Before using the present appliance, please keep the following safety regulations in order to prevent

any hazard or material damage.

1. WARNING

（1）Connect the printer with a reliable grounded power receptacle. Do not plug with large

electronic machines in one multi-outlet, which can provoke power fluctuation or

over-heating, even a fire.

（2）Only can use the supplied adapter.

（3）Do not keep the machine in a hot, wet or polluted place.

（4）Do not plug in or unplug with your hands wet.

（5）Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a

breakdown of the printer.

2. CAUTIONS

（1）Install the printer on the stable surface. If the printer falls down, it may be broken and hurt

you.

（2）If you find a strange smoke, odor or noise from the printer, unplug it at once and call your

dealer.

（3）Do not try to disassemble, repair or remodel it for yourself. Call your dealer if you need

these services.

（4）Do not let water or other foreign objects in the printer. If this happened, switch off and

unplug the printer before calling your dealer.

（5）Switch off the printer if you will not use it in a long time.

（6）Make sure the switch is off when plug or unplug the power.

（7）Do not use the printer when it is out of order. Switch off and unplug the printer before

calling your dealer.

（8）Keep this manual for future use.

Important Note

For driver, user manual, software and other information, please visit the website:

https://www.billtouch.in/products/pp7x/ to download or consult.

CONTENTS

1Introduction.......................................................................................................................................................... 1

1.1 Specifications....................................................................................................................................... 1

1.2 Appearance.......................................................................................................................................... 2

1.3 Accessories.......................................................................................................................................... 2

2Paper Installation ................................................................................................................................................. 3

3Setting the Printer ................................................................................................................................................ 5

3.1 Using the Printer.................................................................................................................................. 5

3.2 Connecting the Computer.................................................................................................................... 5

3.3 Connecting the Power Supply............................................................................................................. 6

4SELF TEST.......................................................................................................................................................... 7

5MAINTENANCE................................................................................................................................................ 7

6TROUBLESHOOTING ...................................................................................................................................... 8

7Printer Tool Instruction........................................................................................................................................ 9

7.1 Communication Setting....................................................................................................................... 9

7.1.1. Ethernet Printer............................................................................................................................ 9

7.1.2. Serial Printer...............................................................................................................................11

7.1.3. USB Printer................................................................................................................................ 12

7.2 Parameter Setting............................................................................................................................... 13

7.3 Logo Setting....................................................................................................................................... 15

7.4 Other Setting...................................................................................................................................... 16

7.5 Printing test........................................................................................................................................ 17

8Printer Driver Installation Instruction ............................................................................................................... 20

8.1. Printer Driver Installation.................................................................................................................. 20

8.2. How to Know the Connect Port......................................................................................................... 24

8.3. How to Config Connect Port............................................................................................................. 26

9Contact Us.......................................................................................................................................................... 32

1Introduction

1.1 Specifications

Optional type

PP7M31HX

Speed

250mm/s

Power Supply

24V

Print Method

thermal print

Resolution

203dpi

Paper

Paper type

Thermal paper

Paper width

79.5±0.5mm

Paper roll

diameter

Max. 80mm

Paper installation type

Easy paper loading

Character

Character set

ANK character set, Chinese GB2312,

Traditional Chinese BIG5, 12×24 dots, 24×24 dots

Number of

columns

48 columns

Barcode type

UPC-A, UPC-E, Code128, EAN128.Jan8, Jan13(EAN),

Interleaved 2 of 5, Codabar

Data receiving buffer

16KB

Flash memory

16Mbit

Interface

USB+RS232; Ethernet+USB

Cash drawer driver

1 ports (compatible with EPSON)

Printer head life

150km (recommend to use high quality thermal paper, such as OJI,

PD-160R or BillTouch paper.)

Paper-cutter life

1,000,000 times

Cash drawer impulse

24V

Work Temperature

0℃ ~ 40℃

Work Humidity

5%R.H. ~ 85%R.H.

Driver

Win8X, WinME, Win2000, WinNT, WinXP

Printing command

Support command ESC/POS

Size

145*194*135.8mm

1.2 Appearance

1.3 Accessories

User manual

AC adapter

AC power cord

Paper roll

Power switch

Upper cover switch

USB cable

2Paper Installation

Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life

time of the printer head, please use high quality thermal paper, such as OJI, PD-160R or

BillTouch paper.

(1) Make sure that the printer is not receiving data; otherwise, data may be lost.

(2) Open the printer upper cover by pressing the cover button as picture 1.

(3) Insert the paper roll to the printer as picture 2.

Picture 1

upper cover

button

Picture 2

(4) Be sure to note the correct direction thats the paper comes off the roll shown as picture 3.

(5) Pull out a small amount of paper to make it parallel with the alignment line as picture 4，and

then close the upper cover by pressing its front middle part until you hear a „click‟ sound.

(6) After closing the upper cover，tear off the paper as picture 5.

√

Picture 3

Thermal sensitive side

the alignment line

Picture 4

close the cover by pressing here

Picture 5

3Setting the Printer

3.1 Using the Printer

3.2 Connecting the Computer

(1) Power off the printer.

(2) Plug the communication cable securely into the printer, then attach the other end of the cable

to the computer.

(3) If the cable connector is shown as picture 6, tighten the two screws on both sides of the cable

connector after connecting.

Power indicator light

To prompt error

To prompt the paper is run out

Press the button once to advance paper once line. You can

also hold down the Feed button to feed paper continuously.

Picture 6

3.3 Connecting the Power Supply

※CAUTIONS

When connect the power supply to the printer, make sure first connect the power supply

cable to the printer, then connect the power supply cable to the power supply. When

disconnecting, the order is reverse. Otherwise you may damage the power supply or the

printer.

If the power supply’s rated voltage and your outlet’s voltage do not match, contact your

dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power

supply or the printer.

(1) When not using the printer, make sure that the printer‟s power switch is turned off, and the

power supply‟s power cord is unplugged from the electrical outlet.

(2) Make sure the switch is off when plug or unplug the power.

(3) Check the label on the power supply to make sure that the voltage required by the power

supply matches that of your electrical outlet.

(4) Plug in the power supply‟s cable as picture 7.

Picture 7

2. Power adapter connects to the power supply cable.

1. Power adapter connects to the

power port of the printer.

3. Power supply cable connects to the power supply.

4SELF TEST

Press key „Feed‟and hold it, and then power on the machine at the same time, it will print a piece

of Test Page. The information of this Test Page includes the printer‟s model, version, IP address

(Ethernet port), ID etc.

5MAINTENANCE

Paper dust inside the printer may lower the printer quality. The thermal printer head is probably

dirty, if part of letters is not printed distinctly. Please follow steps below to clean the printer head.

Note: If the dust is not cleaned in time, it will lead to defective cooling. High-quality thermal

paper is able to reduce the possibility of polluting the printer head, and almost no need to

clean it.

(1) Open the printer cover and remove the paper if exists.

(2) Clean the printer head with a cotton swab moistened with alcohol solvent.

(3) Clean the platen roller and paper end sensor with cotton swab moistened with water.

(4) Insert a paper roll and close the printer cover.

Attention:

Do not touch the thermal printer head.

The paper cutter will become blunt after a period of time. Please ask the maintenance

man to replace the paper cutter in time.

Thermal printer head

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