Better Water 1232 RO Manual de usuario

REA 2390

1232 RO

Operator Manual

Better Water LLC

rev. May 2020

REA 2390

The content of this manual is the intellectual property of Better Water LLC. It is furnished for the

express use by Better Water LLC, their customers and dealers, for informational use only for operation,

service, and internal training. No part of this manual may be reproduced for distribution, sale, or any

intent other than previously described without the written permission of Better Water LLC. This manual

is subject to change without notice. Better Water LLC assumes no responsibility or liability for any error

or inaccuracies that may appear in this documentation.

Adobe and Acrobat are registered trademarks of Adobe Systems, Inc.

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

rev. May 2020

1232 RO Operator Manual

TABLE OF CONTENTS

Our Company ……………………………………………………………………………………... 01

- Contact Us ……………………………………………………………………………………….. 01

- Technical Phone Support ………………………………………………………………………. 01

- Technical Support Info Online …………………………………………………………………. 01

- Specific Contacts ……………………………………………………….……………………….. 02

Introduction ………………………………………………………………………………………… 02

Warnings & Warnings ……………………………………………………………………………. 03

QUICK REFERENCE ….………………………………………………………………………….05

- Specifications, Features, and Requirements ………………………………………………… 06

- Membrane Array Flow Rate Specifications ….………………………………………………. 07

- Maintenance Schedule ……………………………………………………………………….… 08

- Related Consumable and Replacement Parts ………………………………………………. 09

DEVICE INFORMATION ………………………………………………………………………… 11

- Reverse Osmosis Process …………………………………………………………………….. 12

- Models …………………………………………………………………………………………… 13

- Important Information for Support ……………………………………………………………... 13

- Product Description ……..………………………………………………………………………. 14

- Detailed View of 1232 RO, Front Side …………………………………………….... 15

- Detailed View of 1232 RO, Right Side …………………………………….………… 15

- Detailed View of 1232 RO, Back Side ………………………….…………………… 16

- Detailed View of Control Box …………………………………………………………. 16

- System Components ……………………………………………………………………………. 17

- Control Box…………….……………………………………………………………….. 17

- Water Quality Monitor ……..……………………………………………….... 17

- Digital Flush Timer …………………………………………………………… 18

- Temperature Controller ……………………………………………………… 18

- Tank-Stby-Direct Switch …………………………………………………….. 18

- Components That Work In Conjunction With the Control Box ………….. 19

- Membranes …………………………………………………………………………….. 20

- Pre-Filter; Particulate Filtration Cartridge (10”, 5 micron filter) …………………... 20

- Final Filter; Particulate Filtration Cartridge (.03 micron capsule filter) …………… 21

- Pump …………...……………………………………………………………………….. 21

- Remote Alarm Box …………………………………………………………………….. 22

- Clean/Disinfect Tank …………………………………………………………..……….22

OPERATION ………………………………………………………………………………........... 23

- Familiarization with the Control Box and RO Front Panel ……..…………………………… 24

- Initial Start-Up ………………………………………………………………………………….... 27

- Daily Operation ………………………………………………………………………………….. 29

- Monitoring Procedures …………………………………………………………………………. 30

- End of Day Procedure …………………………………………………………………………...30

- Shut Down Procedure ………………………………………………………………………….. 30

- General Cleaning and Disinfecting Information ……………………………………………… 31

- Sanitizing the Sanitary Sample Ports ………………………………………………...33

- Sample Collecting from a Sanitary Sample Port ……………………………..……. 33

- Cleaning and Disinfecting Required Materials ……………………………………… 34

- Cleaning and Disinfecting Procedure (Tank Feed) ……………………………….. 35

- Cleaning and Disinfecting Procedure (Direct Feed) ………………………………. 39

rev. May 2020

1232 RO Operator Manual

SYSTEM MAINTENANCE ………………………………………………………………………. 43

- User Adjustments: ……………………………………………………………………………… 44

- Product and Reject Flow …………………………………………………………….. 44

- Recirculation Flow ……………………………………………………………..………. 44

- Membrane Pressure …………………………………………………………..………. 45

- Reject Pressure ………………………………………………………………..………. 45

- Product Pressure ………………………………………………………………………. 45

- Maintenance Schedule …………………………………………………………………………. 46

- Digital Flush Timer, Standard Operation …..…………………………………………………. 47

- Replace Digital Flush Timer Battery …………………………………………………………... 47

- Set Digital Flush Timer Current Day/Time ……………………..……………...………………48

- Set Digital Flush Timer, Flush Mode Frequency …….………………………………………. 48

- Perform a Manual Flush Using the Digital Flush Timer …………………………………...… 49

- Change 5 Micron, 10” Pre-Filter ……………………………………………………………….. 51

- Change .03 Micron, Capsule Final-Filter ………………………………………………………52

- Change Membranes and O-Rings ……………………………….……………………………. 53

- Factory Reset the Water Quality Monitor Board …………….………………………………. 56

- Calibration of the Water Quality Monitor Board …………………………………..………….. 57

- Long Term Storage: Preserve and Pack ………………………………………………………59

- Trouble-Shooting Guide for 1232 RO ………………………………………………………….63

APPENDIX

- Appendix A: Limited Warranty Terms and Conditions ………………………………………. 65

- Appendix B, Sample Check Lists ……………………..….……………………………………. 67

- RO Daily Start-Up Check List ……………………………………………………….. 68

- RO Quality Assurance Check List …………………………………………………… 69

Appendix C, Technical Service Bulletins ………………………………………………………..71

- TSB2014001: Replacing Chromalox Temperature Controller with Omron

Temperature Controller ……………………………………………………………….. 72

Appendix D, Pre-Ship Test Data …………………………………………………………….….. 75

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

Visit our website to see our complete product line of

water purification products!

www.betterwater.com

Better Water LLC; rev. May 2020

Page 1 of 78

1232 RO Operator Manual

Our

Company

Contact

Technical

Phone

Support

Technical

Support

Info

Online

Better Water LLC is a leading integrated manufacturer of water treatment

equipment and components for the industrial, commercial and institutional

markets.

Located in Smyrna, Tennessee,

Better Water LLC continues its history

of manufacturing and distribution of

equipment specifically designed for the

renal dialysis market.

Founded in 1971, Better Water LLC has

built a reputation for solving our

customers' toughest problems with high

quality products and unmatched service.

Better Water LLC Technical Support:

698 Swan Dr Phone (615) 355-6063, press "1"

Smyrna, TN 37167 Email support@betterwater.com

Phone (615) 355-6063 Customer Service:

Fax (615) 355-6065 Phone (615) 355-6063, press "3"

Email customerservice@betterwater.com

Support is available regarding all Better Water LLC systems,

24 hours a day,7 days a week.

Normal business hours are Monday through Friday from

8:00 am until 3:30 pm, Central Standard Time (excluding holidays)

Call (615) 355-6063, press "1" for Technical Support

Emergency assistance is available after normal business hours (including

holidays) by calling (615) 708-8627.

Our website, www.betterwater.com, which is updated

frequently, contains a wealth of technical support information on the

SUPPORT tab and includes:

Operator and Service Manuals

Consumables and Accessories Lists

Technical Service Bulletins

For your convenience there are also online forms for placing Orders

and requesting Returned Goods Authorization. These are Adobe

forms that can be downloaded and either faxed or emailed to us.

Better Water LLC; rev. May 2020

Page 2 of 78

1232 RO Operator Manual

Specific

Contacts

Technical Support Phone (615) 355-6063, option “1”

Email support@betterwater.com

To Place an Order Fax (615) 355-6065

(purchase orders) Email orders@betterwater.com

Phone (615) 355-6063

Customer Service Phone (615) 355-6063, option “2”

(returns) Fax (615) 355-6065

Email custom[email protected]om

Website www.betterwater.com

Helpful information and forms that can be found on our website:

- Operator & Service Manuals

- Technical Service Bulletins

- Consumables and Replacement Parts List

- Brochures

- Order Form

- Return Goods Authorization Request Form

The Better Water LLC 1232 RO is manufactured to the utmost quality.

With proper care, preventative maintenance, and proper use, it should

provide you with a very effective means of treating water for dialysis

treatments.

Before starting you should first read and have a thorough understanding

of this entire Operator Manual. It describes in detail the steps and

procedures for safe usage of the 1232 RO.

Once the this device has been delivered, it is the responsibility of the

Medical Director to ensure that it is used, monitored, and maintained in

such a manner so as to satisfy all applicable standards. Guidelines and

other related information are available from:

- Food and Drug Administration (FDA)

- National Association of Nephrology Technicians/Technologists (NANT)

- Association for the Advancement of Medical Instrumentation (AAMI)

The RO cannot do the job alone. It is important to understand and

monitor the changing tap water conditions, which include contaminants,

temperature, pH, pressure and flow-rates, which have a direct impact on

the quality and quantity of the RO’s output. This RO was designed to

your specifications and requirements. Since municipal water conditions

are constantly changing, good two-way communications with your

municipal water supplier coupled with routine testing of the tap water is

vital to the safe and effective operation of this device.

NOTE concerning pictures in this manual:

Pictures of devices and components may vary slightly due to product

changes, and therefore should be for general reference only.

Information concerning their use, functionality, or replacement will not

differ unless noted.

Introduction

Better Water LLC; rev. May 2020

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1232 RO Operator Manual

WARNINGS

1. It is unsafe to operate or service this device without first reading and understanding the entire

Operator and Service Manuals. Keep this manual and other associated documentation for future

reference.

2. Misuse, improper operation, and/or improper monitoring of this system could result in serious

injury, death, or other serious reactions to patients undergoing hemodialysis treatment.

3. Misuse, improper use or handling of disinfectants and chemical cleaning solutions could result

in serious injury or even death. You must comply with the information contained in the Material

Safety Data Sheet (MSDS) for the chemical being used.

4. To avoid electrical shock hazard, do not operate this device when the covers or panels are

removed.

5. ELECTROMAGNETIC INTERFERENCE: This device can create and radiate

radio frequency energy and may cause harmful interference if not installed

according to the manufacturer's instructions.

CAUTIONS

1. When used as a medical device, federal law restricts this device to sale by or on the authority

of a physician. Per CFR 801.109 (b)(1).

2. Improper operation of this device could result in a low or no-flow alarm on the dialysis

machines.

3. Misuse or improper operation of this device will void any warranty.

4. Where water is mentioned, unless otherwise noted, it must be AAMI standard quality water.

5. Electrical and plumbing connections must adhere to local statutes and any facility codes.

Connect this device to a proper ground connection in accordance with the National Electrical

Code. Do not remove the ground wire or ground plug. Do not use an extension cord with this

device.

6. Do not remove any Caution, Warning or any other descriptive labels from the device.

7. Do not operate this device in an explosive environment or in the presence of flammable

materials. Do not use this device to store, mix or transfer flammable liquids.

8. Movement or vibrations during shipment may cause connections to loosen.

9. Do not operate this unit in an environment where temperatures may be below 50oF or above

90oF.

10.This device should not be used for purposes outside the device’s stated applications,

specifications or limitations.

Better Water LLC; rev. May 2020

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1232 RO Operator Manual

Better Water LLC; rev. May 2020

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1232 RO Operator Manual

QUICK REFERENCES

- Specifications, Features, and Requirements

- Maintenance Schedule

- Related Consumable and Replacement Parts

Better Water LLC; rev. May 2020

Page 6 of 78

1232 RO Operator Manual

SPECIFICATIONS

Operating Weight

250-300 lbs

Dimensions

Height 66” x Length 32” x Width 12”

Electrical

24 vac Control Voltage

120V Models: 1 phase, 20 amp, 60 Hz (1 hots, 1 neutral, 1 ground)

FEATURES

Sample Port

Product sample port, sanitary, stainless-steel, post .03 filter

Standard Alarms

Poor Water Quality Alarm

High Feed Temperature Alarm

Low Pressure Alarm

High Pump Pressure Alarm

High Membrane Pressure Alarm

High Product Pressure Alarm

Optional External

Accessories

Remote Alarm Box, Disinfect Tank

REQUIREMENTS

Floor Space

Level floor with sufficient space around the device for

installation, operation, and service.

Electrical

Power outlet near the center of the device per specifications

above.

Inlet Water Connection

Pre-treated water.

Connection: 1”, 90°, Hose-barb

Product Water Connection

Connection: 3/4", male, threaded

Drain

Sanitary drain capable of discharging 20 gallons per minute.

Must be an open drain (air-gapped)

Primary Drain Connection: 3/4", female, threaded

Loop

The distribution loop should be constructed of

materials that comply with current AAMI standards. It is

critical for direct-feed systems, that the distribution loop be

properly sized, so assistance should be sought from Better

Water or an authorized dealer when determining its size and

length. Installation should also comply with current AAMI

standards.

Pressure

Feed water pressure should be a minimum of 20 psi, a

maximum of 90 psi, with the optimum pressure at 40 psi. The

minimum pressure must be maintained with the water flowing

at the maximum required flow-rate.

Flow Rate

The minimum flow-rate in gallons per minute is based on the

incoming pre-treatment equipment.

Chlorine / Chloramines

Chlorine is commonly used as a disinfecting agent in

municipal water systems. Disinfection by-products can form

when disinfectants, such as chlorine, react with naturally

present compounds in the water. Chlorine/Chloramines in the

feed water must be less than 0.1 ppm.

Silt Density Index (SDI)

Silt Density Index (SDI) is a measure of the amount of

suspended solids and colloidal materials in the feed water.

High SDI values can lead to membrane fouling. A SDI of less

than 3 SDI units is considered acceptable.

Turbidity

Turbidity in water is caused by suspended and colloidal matter

such as clay, silt, finely divided organic matter, inorganic

matter, plankton, and other microscopic organisms. Feed

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