BenQ LW550 Manual de usuario
Digital Projector
User Manual
LW550 / LH550 V 1.00
2 Warranty and Copyright information
Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is
found to be defective within the warranty period, BenQ's only obligation and your exclusive
remedy shall be replacement of any defective parts (labor included). To obtain warranty
service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in
accordance with BenQ's written instructions, especially the ambient humidity must be
in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet,
and avoiding to operate the projector in a dusty environment. This warranty gives you specific
legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2023 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to
notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
3Table of Contents
Table of Contents
Warranty and Copyright information ...............................................................................2
Important safety instructions .........................................................................................4
Introduction ....................................................................................................................7
Shipping contents ............................................................................................................. 7
Projector exterior view ...................................................................................................... 8
Controls and functions ..................................................................................................... 9
Positioning your projector ............................................................................................12
Choosing a location ........................................................................................................12
Obtaining a preferred projected image size.................................................................. 13
Mounting the projector ................................................................................................... 15
Adjusting the projected image .......................................................................................16
Connection ...................................................................................................................18
Operation .....................................................................................................................20
Starting up the projector .................................................................................................20
Using the menus ............................................................................................................. 21
Securing the projector ....................................................................................................22
Switching input signal ..................................................................................................... 23
Shutting down the projector ...........................................................................................24
Menu operation ............................................................................................................25
Menu System ................................................................................................................... 25
Basic menu...................................................................................................................... 29
Advanced menu .............................................................................................................. 31
Maintenance ................................................................................................................41
Care of the projector .......................................................................................................41
Light source information ................................................................................................ 41
Troubleshooting ...........................................................................................................44
Specifications ..............................................................................................................45
Projector specifications .................................................................................................45
Dimensions ......................................................................................................................46
Timing chart .................................................................................................................... 47
4 Important safety instructions
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you
follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you
operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens
during operation. The intense light beam
may damage your eyes.
3. Refer servicing to qualified service
personnel.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector light source is on.
5. The light source becomes extremely hot
during operation.
6. In some countries, the line voltage is NOT
stable. This projector is designed to
operate safely within a mains voltage
between 100 to 240 volts AC, but could
fail if power cuts or surges of ±10 volts
occur. In areas where the mains voltage
may fluctuate or cut out, it is
recommended that you connect your
projector through a power stabilizer,
surge protector or uninterruptible power
supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects
to become heated and deformed or even
cause a fire. To temporarily turn off the
light source, use the blank function.
8. Do not operate light sources beyond the
rated light source life.
5Important safety instructions
9. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
10. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
12. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction
of, or damage to, the light source.
13. Do not stand the projector on end
vertically. Doing so may cause the
projector to fall over, causing injury or
resulting in damage to the projector.
14. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
15. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.
6 Important safety instructions
16. Do not place liquids near or on the
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.
17. This product is capable of displaying
inverted images for ceiling/wall mount
installation.
18. This apparatus must be earthed.
19. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow
at least 50 cm clearance from walls and free flow
of air around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above
40°C / 104°F
- Locations where the altitudes are higher than
3000 m (10000 feet).
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source
systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
3000 m
(10000 feet)
0 m
(0 feet)
7Introduction
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are
missing, please contact your place of purchase.
Standard accessories
Replacing the remote control batteries
1. Press and open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install
two AAA batteries. Make sure that the positive and
negative ends are positioned correctly, as illustrated.
3. Replace the battery cover until it clicks into place.
Projector Remote control with
batteries Power cord
Quick start guide Warranty card* Regulatory statements
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed
information.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage.
8 Introduction
Projector exterior view
1. Vent (air exhaust)
2. Focus ring and Zoom ring
3. Vent (air inlet)
4. Projection lens
5. IR remote sensor
6. Adjuster feet
7. External control panel
(See Controls and functions on page 9.)
8. Audio output jack
9. HDMI 1 input port
10. HDMI 2 input port
11. USB Type A port with power charging
12. RS-232 control port
13. Kensington anti-theft lock slot
14. AC power jack
15. Wall mount holes
16. Security bar
15
15 16
15
6 6
6
910 1211
5
7
3
6
5
4
2
1
3
8
13
14
9Introduction
Controls and functions
Projector & Remote control
1. POWER
Toggles the projector between standby
mode and on.
ON/ Off
Toggles the projector between standby
mode and on.
2. POWER indicator light/TEMPerature
warning light/LIGHT indicator light
(See Indicators on page 43.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits
and saves menu settings.
5. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu
is activated, these keys are used as
directional arrows to select the desired
menu items and to make adjustments.
Keystone keys ( , )
Displays the keystone correction page.
Volume keys /
Decreases or increase the projector
volume.
9
7
6
5
1
3
4
10
2
8
All the key presses described in this
document are available on the remote control
or projector.
1
5
13
11
4
7
8
10
12
14
6
9
16
18
15
20
17
19
10 Introduction
6. SOURCE
Displays the source selection bar.
7. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens
from projecting as this could
cause the blocking object to
become heated and deformed or
even cause a fire.
8. OK
Confirms the selected On-Screen Display
(OSD) menu item.
9. AUTO
No function.
10. MENU
Turns on the On-Screen Display (OSD)
menu.
11. Source selection button: PC 1
No function.
12. Source selection button: HDMI
Selects HDMI 1 input source for display.
13. PAGE /PAGE
Operate your display software program (on
a connected PC) which responds to page
up/down commands (like Microsoft
PowerPoint).
14. SMART ECO
Displays the Light Mode menu for
selecting a suitable light source operating
mode.
15. FREEZE
Freezes the projected image.
16. ASPECT
Selects the display aspect ratio.
17. Volume keys /
Decreases or increase the projector
volume.
18. ZOOM+/ZOOM-
Magnifies or reduces the projected picture
size.
19. QUICK INSTALL
Quickly selects several functions to adjust
the projected image and displays the test
pattern.
20. PICTURE MODE
Displays the Picture Mode menu for
selecting a picture mode.
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