
Version0.320February2012www.2iHome.eu
Troubleshooting
FrequentlyAskedQuestions
Q:Ican’thavemyMoLiTeincludedintomyZ‐Wavenetwork,whatamIdoingwrong?
A:1.IsthecontrollerreadytoincludeanydeviceintotheZ‐Wavenetwork?Ifthecontrollerisnotin
Includeorexcludemode,theMoLiTecannotbeincludedorexcluded.
2.TheMoLiTeisalreadyincludedinaZ‐Wavenetwork.ExcludetheMoLiTeand
Trytoincludeitagain.
Q:Whydoesn’ttheMoLiTedetectanymovement?
A:1.TheMoLiTeisn’tincludedinaZ‐Wavenetwork.Includeitandtryitagain.
2.Thebatteriesarealmostempty,tryputtingnewonesin.
Q:ThetemperaturereportoftheMoLiTeisincorrect.
A:1.TheMoLiTeisplaceddirectlyinthesun,whichmakesthetemperatureinthehousingoftheMoLiTe
hotterthanelsewhereintheroom.
2.Thecalibrationisnotthesameasyourothertemperaturesensor,itispossibletodoare‐calibration
ofthetemperaturesensorwith2myhomeandthemyGate.
Q:IhaveconfiguredavaluebutwhenIrequestit,itisnotchanged?
A:Itismandatorythatthecorrectsizeisusedwhileconfigureaparameter;gotothedocumentationabout
theconfigurationcommandclasstocheckiftherightsizeisusedduringconfiguration.Ifthewrongsizeisused
theframeisignoredtotally.
Q:IhaveconfiguredanewvalueandwhenIrequestitthecorrectvalueisreturnedbutthebehaviorisstillthe
same?
A:Someconfigurationparametershavelimitsofwhattheycando,gotothedocumentationabout
configurationtocheckifthevalueoftheconfiguredparameterisoutofflimit.
Q:WhenImounttheMoLiTeitperformsitsstandardmountingroutinebutafter4secondstheindicatorlight
doesn’tgoonfor1secondbutblinks6times.
A:blinking6timescanmean:
1. MoLiTeisnotincluded
2. MoLiTeisnotassociated
3. MoLiTecan’treachedhisdestination
Ifallthreeoptionsarecorrected,MoLiTeiswilloperatecorrectlyandcanbemountedagain.
Q:WhenIexcludetheMoLiTetheconfigurationtimes(idleandswitchoff)areresetbacktodefault.
A:ThatiscorrectwhentheMoLiTeisexcludedallconfigurationsincludingwakeuptimingsareresetbackto
default.Youwillneedtoconfigurethedeviceagainafterincludedintothecontroller.
Byforcingthetamperswitchawakeupmessage(broadcast)willbesendtoeasilychangetheconfiguration.