Balboa Water Group TP500 Manual de usuario
42355 rev A 06/05/20
1
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
TP500 and TP500S Control Panels
User Guide for Simplied Menu
System Model: All BP series systems that support Simplied Menus
Panel Model: TP500 and TP500S Series
Panel Software Version: All versions
Display Icons
A B C D E F G H I J K
N
M
L
A - Heat
B - Ready Mode
C - Rest Mode
D - bba™2 On
E - WiFi (Cloud Connection)
MicroSilk® is a registered trademark of Jason International.
F - Light
G - Cleanup Cycle
H - Jets 1
I - Jets 2
J - Blower
K - Auxiliary (Jets 3 or )
L - Temperature Range (High / Low)
M - Set (Programming)
N - Filter Cycle (1 or 2 or Both)
TP500S
TP500
42355 rev A 06/05/20
2
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Main Menus
Main Screen
Main Screen
MODE
Waiting a few seconds in the Main Menu
will allow the display to revert to the Main Screen.
Most changes are not saved unless Menu/Select
is pressed. Refer to key above.
Press Menu/Select.
Power-up Screens
Each time the System powers up, a series of numbers is
displayed. After the startup sequence of numbers, the
system will enter Priming Mode (See Page 3).
Indicates Flashing or Changing Segment
Key
A temperature button, used for “Action”
Menu/Select button
Indicates Alternating or Progressive Message - every 1/2 second
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
ignores any change to that menu item.
*****
Navigation
Navigating the entire menu structure is done with 2 or 3 buttons on the control panel.
Some panels have separate WARM (Up) and COOL (Down) buttons,
while others have a single Temperature button. In the navigation diagrams
Temperature buttons are indicated by a single button icon.
Panels that have two Temperature buttons (Warm and Cool) can use both
of them to simplify navigation and programming where a single Temperature
icon is shown.
The MENU/SELECT Button is used to choose the various menus and
navigate each section.
Typical use of the Temperature button(s) allows changing the Set
Temperature while the numbers are ashing in the LCD. The menus can be exited with certain button presses. Simply waiting for a few
seconds will return the panel operation to normal.
42355 rev A 06/05/20
3
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before lling to allow as much air as
possible to escape from the plumbing and the control system during the lling process.
After turning the power on at the main power panel, the top-side panel display will go through specic sequences. These sequences are
normal and display a variety of information regarding the conguration of the hot tub control.
Priming Mode
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed.
Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will automatically starts
normal heating and ltering at the end of the priming mode. During the priming mode, the heater is disabled to allow the priming process to
be completed without the possibility of energizing the heater under low-ow or no-ow conditions. Nothing comes on automatically, but the
pump(s) can be energized by pushing the “Jets”
or “Aux” buttons.
If the spa has a Circ Pump, it can be activated by pressing the “Light” button during Priming Mode.
Priming the Pumps
As soon as the above display appears on the panel, push the “Jets” button once to start Pump 1 in low-speed and then again to switch to
high-speed. Also, push the “Jets 2” or “Aux” button, if you have a 2nd pump, to turn it on. The pumps will now be running in high-speed to
facilitate priming. If the pumps have not primed after 2 minutes, and water is not owing from the jets in the spa, do not allow the pumps to
continue to run. Turn off the pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump priming
session. Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not
prime, shut off the power to the spa and call for service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be
allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the
system to energize the heater and go into an overheat condition.
Exiting Priming Mode
You can manually exit Priming Mode by pressing the “Warm” or “Cool” button. Note that if you do not manually exit the priming mode as
described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this
time.
Once the system has exited Priming Mode, the top-side panel will momentarily display the set temperature but the display will not show the
water temperature yet, as shown below.
This is because the system requires approximately 1 minute of water owing through the heater to determine the water temperature and
display it.
Fill it up!
RUN PMP5 PURG AIR ----
---C
42355 rev A 06/05/20
4
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Pumps
Press the “Jets” button once to turn pump 1 on or off, and to shift between low and high speeds if equipped.
If left running, the pump will turn off after a time-out period.
On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in Ready Mode (See page
6), Pump 1 low may also activate once in a while for at least 1 minute to detect the spa temperature (polling) and then to heat to the set
temperature if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high speed may
be started.
Circulation Pump Modes
If the system is equipped with a circ pump, it will be congured to work in one of three different ways:
1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a time when the water temperature
reaches 3°F (1.5°C) above the set temperature (most likely to happen in very hot climates).
2, The circ pump stays on continuously, regardless of water temperature.
3, A programmable circ pump will come on when the system is checking temperature (polling), during lter cycles, during freeze conditions,
or when another pump or blower is on.
The specic Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the eld.
Filtration and Ozone
On non-circ systems, Pump 1 low and the ozone generator will run during ltration. On circ systems, the ozone will run with the circ pump.
The system is factory-programmed with one lter cycle that will run in the evening (assuming the time-of-day is properly set) when energy
rates are often lower. The lter time and duration are programmable. (See page 10)
A second lter cycle can be enabled as needed.
At the start of each lter cycle, all water devices (other than the primary pump) will run briey to purge the plumbing to maintain good water
quality. The term “water devices” includes the Blower.
Freeze Protection
If the temperature sensors within the heater detect a low enough temperature, then the pump(s) and the blower automatically activate to
provide freeze protection. The pump(s) and blower will run either continuously or periodically depending on conditions.
In colder climates, an optional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard
sensors. Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch. See your dealer
for details.
Clean-up Cycle (optional)
When a pump or blower is turned on by a button press, a clean-up cycle begins 30 minutes after the pump or blower is turned off or times
out. The pump and the ozone generator will run for 30 minutes or more, depending on the system.
Spa Behavior
42355 rev A 06/05/20
5
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Adjusting the Set Temperature
When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to ash. Pressing
a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops ashing, the spa
will heat to the new set temperature when required.
If the panel has a single temperature button, pressing the button will cause the temperature to ash. Pressing the button again will cause
the temperature to change in one direction (e.g. UP). After allowing the display to stop ashing, pressing the Temperature Button will cause
the temperature to ash and the next press will change the temperature in the opposite direction (e.g. DOWN).
Press-and-Hold
If a Temperature button is pressed and held when the temperature is ashing, the temperature will continue to change until the button is
released. If only one temperature button is available and the limit of the Temperature Range is reached when the button is being held, the
progression will reverse direction.
Temperature
42355 rev A 06/05/20
6
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the
“primary pump.”
The primary pump can be either a 2-Speed Pump 1 or a circulation pump.
If the primary pump is a 2-Speed Pump 1, Ready Mode (indicated by ) will circulate water periodically, using Pump 1 Low, in order to
maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”
Rest Mode (indicated by ) will only allow heating during programmed lter cycles. Since polling does not occur, the temperature display
may not show a current temperature until the primary pump has been running for a minute or two.
Circulation Mode (See Page 4, under Pumps, for other circulation modes)
If the spa is congured for 24HR circulation, the primary pump generally runs continuously. Since the primary pump is always running, the
spa will maintain set temperature and heat as needed in Ready Mode, without polling.
In Rest Mode, the spa will only heat to set temperature during programmed lter times, even though the water is being ltered constantly
when in Circulation Mode.
Ready-in-Rest Mode
appears in the display if the spa is in Rest Mode and “Jets” is pressed. It is assumed that the spa is being used and will heat to set
temperature. The primary pump will run until set temperature is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest
Mode. This mode can also be reset by entering the Mode Menu and changing the Mode.
Mode – Ready and Rest
Sub-Menu Detail – MODE – Ready and Rest
Ready Mode will allow the spa to Poll and determine a need for heat. The panel will maintain a “current” temperature display.
Rest Mode will not Poll and will only heat during filter cycles. The panel will not display a current temperature at all times.
The Main Screen will display RUN PUMP FOR TEMP if the primary pump has not run for over 1 hour.
The Main Screen will display normally during Filter Cycles or when the spa is in use.
If the primary pump has been off for an hour or more, when any function button, EXCEPT Light, is pressed on the panel,
the pump used in conjuncton with the heater will run so that temperature can be sensed and displayed.
1 Hour
04-11-09
Press Menu/Select
repeatedly until MODE
appears in the LCD.
Main Screen
Main Screen
Main Screen
To Set
Toggle between Ready (indicated by ) and Rest (indicated by ).
Pressing Menu/Select when the display is toggled will go to Main Screen.
To next item in
Main Menu
If not toggled
*****
Waiting a few
seconds reverts to
original settings
MODE
RUN PUMP TEMP ----
Indicates Flashing or Changing Segment
Key
A temperature button, used for “Action”
Menu/Select button
Indicates Alternating or Progressive Message - every 1/2 second
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
ignores any change to that menu item.
*****
Sub-Menu Detail – MODE – Ready-in-Rest
04-11-09
Main Screen
Press “Jets” button
Main Screen
42355 rev A 06/05/20
7
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Flip (Invert Display)
a few seconds
or
Sub-Menu Detail – FLIP (Invert Display)
Toggle the inversion of the segmented characters
Pressing Menu/Select when the display is toggled will go to Main Screen.
04-11-09
Press Menu/Select
repeatedly until FLIP
appears in the LCD.
Main Screen
Main Screen
To next item in
Main Menu
If not toggled
FF
Adjusting Filtration
Press Menu/Select
repeatedly until FLTR
appears in the LCD.
Main Screen
Filter Duration Main Screen
Press Warm
to view the
filter duration.
Press Menu/Select to go back to the
Main Screen, when duration setting
is complete.
Press Warm/Cool to set the
number of hours in the duration.
If Filter Cycle 2 is enabled, “F12”
will appear in the right side of the
LCD. If Filter Cycle 2 is disabled,
“F1” will appear in right side of
the LCD.
OO2
Main Filtration
Filter cycles are set using a duration. The lter duration setting can be adjusted in 1-hour increaments. Filter Cycle 1 and Filter Cycle 2 (if
enabled) are set to the same duration.
Indicates Flashing or Changing Segment
Key
A temperature button, used for “Action”
Menu/Select button
Indicates Alternating or Progressive Message - every 1/2 second
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
ignores any change to that menu item.
*****
Purge Cycles
In order to maintain sanitary conditions, secondary Pumps and/or a
Blower will purge water from their respective plumbing by running briey
at the beginning of each lter cycle.
42355 rev A 06/05/20
8
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
General Messages
RUN PMP5 PURG AIR ----
WATR TOO HOT ----
TOO COLD
Priming Mode
Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and
manually verify that the pumps are primed (air is purged) and water is owing. This typically requires observing the output of each pump
separately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any
Temp button. The heater is not allowed to run during Priming Mode.
NOTE: If your spa has a Circ Pump, it will turn on with “Light” in Priming Mode. The Circ Pump will run by itself when Priming Mode is
exited.
Water is too Hot (OHS)
One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will auto reset when
the spa water temp is below 108°F (42.2°C). Check for extended pump operation or
high ambient temp.
* This message can be reset from the topside panel with any button press.
Too Cold - Freeze Protection
A potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps and blower are activated, either one
at a time, or all at once, depending on how your system was built. All pumps and blower are ON for at least 4 minutes after the potential
freeze condition has ended, or when the aux freeze switch opens.
In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.
This is an operational message, not an error indication.
---C
Water Temperature is Unknown
After the pump has been running for 1 minute, the temperature will be displayed.
TRIP
J29
----
J29 Warning
J29 is typically used as a Heater Disable input. As such, it should not typically be shorted at power-up. This message appears if J29 is
shorted at power-up.
42355 rev A 06/05/20
9
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Heater-Related Messages
HTR FLOW LOSS ----
HTR ----
HTR MAY BE DRY ---- WAIT ----
HTR DRY ----
HTR TOO HOT ----
PRE5 BTTN TO R5ET ----
Heater Flow is Reduced (HFL)
There may not be enough water ow through the heater to carry the heat away from the heating element. Heater start up will begin again
after about 1 min. See “Flow Related Checks” below.
Heater Flow is Reduced (LF)*
There is not enough water ow through the heater to carry the heat away from the heating element and the heater has been disabled. See
“Flow Related Checks” below. After the problem has been resolved, you must press any button to reset and begin heater start up.
Heater may be Dry (dr)*
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to reset the heater
start-up. See “Flow Related Checks” below.
Heater is Dry*
There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must press any button
to reset and restart heater start up. See “Flow Related Checks” below.
Heater is too Hot (OHH)*
One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must press any button to reset
when water is below 108°f (42.2°C). See “Flow Related Checks” below.
A Reset Message may Appear with other Messages.
Some errors may require power to be removed and restored.
Flow-Related Checks
Check for low water level, suction ow restrictions, closed valves, trapped air, too many closed jets and pump prime.
On some systems even when spa is shut down, some equipment may occasionally turn on to
continue monitoring temperature or if freeze protection is needed.
* This message can be reset from the topside panel with any button press.
42355 rev A 06/05/20
10
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052,
6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All
material copyright of Balboa Water Group.
Sensor-Related Messages
Miscellaneous Messages
5N5R BAL- ANCE
5N5R 5YNC ---- CALL FOR 5RVC ----
5N5R A ---- CALL 5RVC ----
B
Sensor Balance is Poor
The temperature sensors MAY be out of sync by or 3°F. Call for Service.
Sensor Balance is Poor*
The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour.
Call for Service.
Sensor Failure – Sensor A, Sensor B
A temperature sensor or sensor circuit has failed. Call for Service.
NO COMM
BETA VER- 5ION ----
T
No Communications
The control panel is not receiving communication from the System. Call for Service.
Pre-Production Software
The Control System is operating with test software. Call for Service.
°For °Cis replaced by °T
The Control System is in Test Mode. Call for Service.
* This message can be reset from the topside panel with any button press.
Este manual sirve para los siguientes modelos
1
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