Avigilon H4 Manual de usuario
Installation Guide
Avigilon H4 Thermal Camera Models:
H4A-THC-BO
Legal Notices
©2023,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. ONVIFis a trademark of Onvif, Inc. Other names
or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™
and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related
trademark.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use of,
or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4THCBO-B
Revision: 4 - EN
20230609
ii
Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis device should be installed in restricted access locations.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated 12 VDC or 24 VAC, 8 W min. or Power over Ethernet (PoE),
rated 48 VDC, 8 W min.
lAny external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage
to the device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not
operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
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Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
The 640S-H4A-THC-BO camera model complies with EN 60529 IP66 and IP67 rating.
The 320S-H4A-THC-BO camera model complies with EN 60529 IP66 rating.
The Surface Mount and Pendant Mount models comply with EN 60529 IP66 and IP67 rating.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
To meet the requirements of the EN 50130-4 Alarm Systems Applications standard, use an external
uninterruptible power (UPS) supply. The UPS must have a backup run time of greater than 5 seconds (>5S) for
the power level as specified on the product datasheet.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
This equipment contains a coin cell battery.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
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This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection and
recycling of your product at the time of disposal will help conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment.
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Table of Contents
Overview 1
Mounting Bracket View 1
Rear View 2
Front View 3
Configuration Panel View 4
Side View 5
Installation 6
Camera Package Contents 6
Installation Steps 6
Mounting and Aiming Video Analytics Cameras 6
Installing the Mounting Bracket 6
(Optional) Removing the Sun Shroud 7
Reinstalling the Sun Shroud 8
Connecting Cables 8
Mounting the Camera 9
Removing the Configuration Panel Cover 10
(Optional) Using the USB Wi-Fi Adapter 10
Initializing a Camera Username and Password 10
Assigning an IP Address 11
Accessing the Live VideoStream 12
Aiming the Camera 12
(Optional) Configuring SD Card Storage 13
Configuring the Camera 13
For More Information 14
Connecting to Power and External Devices 15
Non-Seamless Failover 16
Connection Status LED Indicator 17
Troubleshooting Network Connections and LED Behavior 17
Resetting to Factory Default Settings 19
Setting the IP Address Using the ARP/Ping Method 20
Limited Warranty and Technical Support 21
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Overview
Mounting Bracket View
1. Camera mounts
Points for installing the camera to the mounting bracket.
2. Mounting hook slots
Points to hold the camera to the mounting bracket while connecting the required cables.
3. Mounting holes
Holes for securing the mounting bracket to the mounting surface.
Overview 1
Rear View
1. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission
occurs over this connection. Also receives power when it is connected to a network that provides
Power over Ethernet.
2. Camera mounting screws
Screws for mounting the camera to the mounting bracket.
3. Serial number tag
Device information, product serial number and part number label.
4. Mounting hooks
Hooks to attach the camera to the mounting bracket while connecting the required cables.
5. Power and I/O cables
Cables for connecting the camera to auxiliary power and I/O devices. For more information, see
Connecting to Power and External Devices on page15.
Rear View 2
Configuration Panel View
1. SD card slot
Accepts an SD card for onboard storage.
2. Link LED indicator
Amber LED indicates if there is an active connection in the Ethernet port.
3. Connection status LED indicator
Green LED provides information about device operation. For more information, see Connection Status
LED Indicator on page17.
4. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.
Configuration Panel View 4
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