Avigilon ENVR2 Plus Manual de usuario

User Guide

Avigilon ENVR2 Plus Appliance

ENVR2-PLUS-8P4

ENVR2-PLUS-8P8

Important Safety Information

This manual provides installation and operation information and precautions for the use of this device.

Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual

carefully. Please provide this manual to the owner of the equipment for future use.

The Warning symbol indicates the presence of dangerous voltage within and outside the product

enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper

precautions are not followed.

The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate

injury to persons, damage to property or damage to the product itself if proper precautions are not

followed.

WARNING — Failure to observe the following instructions may result in severe injury or death.

lInstallation must be performed by qualified personnel only and must conform to all local codes.

lDo not open or disassemble the device. There are no user serviceable parts.

lThe coin cell battery is not replaceable. Replacement of the battery with an incorrect type is unsafe.

lConnect the power adapter by means of a power cord connected to a socket-outlet with earthing

connection.

CAUTION — Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries

according to the instructions.

CAUTION — Failure to observe the following instructions may result in injury or damage to the

appliance.

lDo not subject cables to excessive stress, heavy loads or pinching.

lDo not operate in dusty areas.

lThis device is for indoor use only.

lDo not expose this product to rain or use near water. If this product accidentally gets wet, unplug it

immediately.

lKeep product surfaces clean and dry. To clean the outside case of the device, gently wipe using a

lightly dampened cloth (only use water, do not use solvents).

lDo not install near any sources of vibration, such as motors.

lDo not install near any heat sources such as radiators or other sources of heat.

lDo not block ventilation openings located on the device enclosure as they are designed to keep the

system cool while running. Install or place this product in an area where there is ample air circulation.

lDo not insert anything into the device ventilation openings.

lDisposal of the battery into fire or a hot oven — or mechanically crushing or cutting the battery — can

result in an explosion.

lLeaving the battery in an extremely high temperature surrounding environment can result in an

explosion or the leakage of flammable liquid or gas.

lA battery subjected to extremely low air pressure may result in an explosion or the leakage of

flammable liquid or gas.

lUse only accessories recommended by Avigilon.

lKeep these safety instructions.

Regulatory Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

lReorient or relocate the receiving antenna.

lIncrease the separation between the equipment and receiver.

lConnect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

lConsult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003 (B)/NMB-3(B)

The use of EMC compliant support and auxiliary equipment with this device is required in order to fully

comply with the EMC regulatory standards.

Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties

authorized by Avigilon Corporation could void the warranty and affect the user’s ability to operate this

equipment.

This equipment satisfies the requirements for use within a residential location.

Disposal and Recycling Information

When this product has reached the end of its useful life, please dispose of it according to your local

environmental laws and guidelines.

Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.

European Union:

This symbol means that according to local laws and regulations your product should be disposed of

separately from household waste. When this product reaches its end of life, take it to a collection point

designated by local authorities. Some collection points accept products for free. The separate collection and

recycling of your product at the time of disposal will help conserve natural resources and ensure that it is

recycled in a manner that protects human health and the environment.

CENTER, and ACC are trademarks of Avigilon Corporation. MAC, MacOS, FINDER and MACINTOSH are

registered trademarks of Apple Inc registered in the U.S. and other countries. FreeOPTPAuthenticator is the

trademark of the developer Red Hat. FIREFOX is a registered trademark of the Mozilla Foundation. Android is

a trademark of Google LLC. Other names or logos mentioned herein may be the trademarks of their

respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at

all is not a disclaimer of ownership of the related trademark.

This document has been compiled and published using product descriptions and specifications available at

the time of publication. The contents of this document and the specifications of the products discussed

herein are subject to change without notice. Avigilon Corporation reserves the right to make any such

changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the

completeness or accuracy of the information contained in this document; or (2) is responsible for your use of,

or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages

(including consequential damages) caused by reliance on the information presented herein.

Avigilon Corporation

avigilon.com

20221004

Table of Contents

Introduction 1

System Recommendations 1

Uninterruptible Power Supply 1

Camera Frame Rate 1

Web Browser 1

Networking 3

Passwords 3

Certificate Management 3

Package Contents 3

Optional Rack Mount Shelf Contents 4

Optional DIN Rail Mount Contents 4

Overview 4

Front View 4

Rear View 5

Supported Network Configurations 6

Setting Up the ENVR2 Plus Appliance 7

Installing the Hardware 7

Mounting to the Wall with the Supplied Brackets 7

Connecting the Hardware 9

Connect to the ENVR2 Plus Appliance (using DHCP) 9

Connecting to the ENVR2 Plus Appliance (using Static IP) 10

Configuring the ENVR2 Plus Appliance for the First Time 12

Troubleshooting 12

Network Configuration 13

Monitoring System Health 13

Installing the ACC Client 14

Activate the ACC Software and Connect to Avigilon Cloud Services 14

Activate ACC Software and Feature Licenses 14

Connect to Avigilon Cloud Services 15

Activating a License 15

Online Activation 15

Offline Activation 16

Reactivating aLicense 16

Starting Up and Shutting Down the ACC Client Software 17

Enabling Analytics on an ENVR2 Plus Appliance 18

Setting Up License Plate Recognition 18

LPR Performance Mode 19

Using Server Management 21

Starting and Stopping Server Management 21

Viewing PoE Port Status 22

Manage ACC Services 23

Enable ACC Client Users to Archive Video 23

Provide Server Logs and System Logs for Support 24

Manage Device Settings 24

Change the ENVR2 Plus Appliance Administrator Password 25

Manage Time Settings 26

Manage Storage 26

Connect the Device to Cameras and ACC Client Users 27

Assigning a PoE Power Budget 28

Providing Device Logs for Support 29

Connecting to External Devices 30

LEDIndicators 31

Front Panel LEDs 31

Back Panel LEDs 31

Budgeting PoE Power 33

Manage Certificates 34

Replace the Web Certificate 34

Upload a Trusted CA Certificate 36

Upgrade the Firmware 37

Using the Reset Button 39

Restarting the System 39

Restoring Factory Default Settings 39

Mounting with the Optional Rack Mount Kit 41

Mounting with the Optional DIN Rail Mount Kit 45

For More Information 47

Introduction

The Avigilon ENVR2 Plus Appliance is a network security appliance that provides all of the functionality of an

Avigilon Network Video Recorder with:

lAvigilon Hardened OS, Avigilon's secure, managed, embedded OS.

lAvigilon Control Center server software.

lIntegration of existing multi-megapixel IPcameras in your network that are not already analytic-

enabled with most of the features available on Avigilon analytic cameras:

lObject Detection — Detects and classifies people or vehicles to help operators verify and

respond faster. Unusual Activity Detection (UAD) automatically detects atypical behavior of

learned objects. Requires an ACC7-VAClicense.

lAvigilon Appearance Search™ — Quickly locates a specific person or vehicle of interest across

an entire site using a sophisticated deep-learning AI search engine.

lFace Recognition — Detects matches from managed watchlists to alert operators of people of

interest. Requires Appearance Search and an additional ACC7-FACElicense.

lNo-Face-Mask Detection — Detects when a person is not wearing a face mask, with the ability

to set-up alarms in ACC’s Focus of Attention interface, Radio Alert and ACC Mobile 3 app.

lLicense Plate Recognition (LPR) — Accurately captures license plates at a range of distances

and speeds. Detects matches from managed license plate watchlists to alert operators of

vehicles of interest. Requires an ACC7-LPR license.

System Recommendations

Uninterruptible Power Supply

Use an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS

system is used to protect critical equipment from mains supply problems, including spikes, voltage dips,

fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment

during the time it takes for a standby generator to be started and synchronized.

Camera Frame Rate

The ENVR2 Plus Appliance can provide analytics for non-analytics cameras. For optimal analytics

performance, the source camera should stream a minimum of 10 frames per second (fps).

Note: It is acceptable to use frame rates lower than 10 fps for LPR analytics.

Web Browser

Basic administration settings for the ENVR2 Plus Appliance are managed through its Server Management

Introduction 1

page, which can be accessed from the ACC Client application or a web browser on a network workstation

connected to the ENVR2 Plus Appliance.

Supported web browsers for Windows®, Mac or mobile devices include:

lMozilla Firefox®

lGoogle Chrome™

lMicrosoft Edge™

lSafari®

lChrome on Android™

lSafari on Apple® iOS

Note: Your web browser must be configured to accept cookies or the Server Management page will

not function correctly.

It is recommended to use the latest version of any supported web browser.

Web Browser 2

Networking

When locating where to install the ENVR2 Plus Appliance in a multi-server deployment, consider the

following items:

lBefore connecting the ENVR2 Plus Appliance, install the latest ACC Client software package on the

ACC Client PC.

lAt initial setup time, the ACC Client PC must have network access to the ENVR2 Plus Appliance. After

a multi-server site is created, the ACC Client PCs require network access to at least one site member.

For more information, see Installing the ACC Client on page14.

lInstall the ENVR2 Plus Appliance so that it can communicate over the network with all the ACC Site

member servers.

lDo not connect cameras to the ENVR2 Plus Appliance until after the appropriate network

configuration has been set up.

Passwords

The first time you start the ENVR2 Plus Appliance you must create new administrator passwords for both:

lThe ACC Site running on the ENVR2 Plus Appliance.

lThe Server Management page running on the ENVR2 Plus Appliance .

Without these passwords the ENVR2 Plus Appliance can only be brought back into service by resetting it to

its default state as it was when first delivered — all recorded data, updates made to the ACC Server software,

and all configuration settings are lost and cannot be restored.

Certificate Management

By default, the ENVR2 Plus Appliance is configured with a self-signed certificate, which generates a

connection warning in the web browser. Organizations that deploy their own PKI can use the Certificates

pane of the Server Management pageto manage certificates on the device. For more information, see

Manage Certificates on page34.

Package Contents

Ensure the package contains the following:

lAvigilon Video Appliance

lPower cord

lPower supply and screwdriver to secure it

lWall installation hardware

l2 x wall mount brackets

l4 x M4x5L bracket mounting screws

l4 x wall mounting wood screws

l4 x plastic drywall anchors

Networking 3

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