Aveo Systems Clear Touch Series Guía de configuración rápida

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

Integrating a Clear Touch display with Mira Connect™

Clear Touch displays can be controlled with Mira Connect™, Aveo Systems®’ smart control appliance.

This integration guide provides detailed steps for configuring Mira Connect (using Mira Portal) to control the Clear Touch

display.

Mira Connect communicates and controls the Clear Touch display directly over Ethernet or over an RS‑232 connection (RS‑232

control requires a Global Caché IP2SL interface).

Figure 1: The Mira Connect AV control system controls thousands of devices, including the Clear Touch display.

Integration Steps

To integrate a Clear Touch display with Mira Connect, follow these steps:

Step 1. Add the desired room to Mira Portal

To get started, create an organization, site, and room in Mira Portal if you don’t already have a room. Follow the tutorial for

creating a room aer creating a Mira Portal account. There is no cost to creating a Mira Portal account.

Next, pair a Mira Connect to the room or use the Preview Mira Connect in a web browser feature.

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

Organizations

ALL ROOMS IN CALL ALERTS

100

Board Room

1 room

Sites Rooms

ADD ADD ADD

1 Site

Mira Portal JOEHELP

Equipment

Shades

Video Source Menus

Recent Events

Recent Calls

Settings

Permissions

Licenses

API

REMOTE CONTROL

192.168.80.88 (Wired, MAC: 00:04:3b:04:e5:d7)

Android 6.0.1

62%

Mira Connect 1.34.1.3

{ }

Mira Connect

Your Site

Your Organization

Your Organization Board Room

PAIR

Mira Connect

No controllers are paired.

Mira Connect

Preview Mira Connect in a web browser

Figure 2: Create an organization, site, and room in Mira Portal and then pair the Mira Connect to the room.

Step 2. Pair Mira Connect to the room

If you have a Mira Connect appliance, connect it to the network and power it up. Mira Connect appliances can use a PoE

network connection. Mira Connect requires WAN access to pair with the room in Mira Portal.

The Preview Mira Connect in a web browser feature opens a new browser tab and creates an interactive demo of the user

interface before you have a Mira Connect or any equipment. The preview feature uses Mira Connect’s built‑in equipment

emulators to create an interactive user experience before any equipment is purchased.

To pair a Mira Connect control system to your room:

• For Mira Connect appliances, select your language, network (wired or wireless), and then Mira Connect will show a

pairing code. Enter the pairing code into Mira Portal to associate the Mira Connect with the room in Mira Portal.

• If you are using Mira Connect soware, follow the instructions in the Mira Connect Soware Quick Install Guide to install

the Mira Connect soware and get a pairing code.

The following figures show the pairing steps when using Mira Connect appliances.

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

English (US)

CONTINUE

Select Application Language Wired

Select Network Connection

WIRED

WIRELESS

Wired

Connected

Pair Mira Connect to Room Wired

Select

the room

Pair

Mira Connect

Enter

the pairing code

shown below

Expires in 60 minutes

1 3 1 4 1 1

Figure 3: Select the language, select the network connection, and receive a pairing code.

Step 3. Add the Clear Touch display

To integrate a Clear Touch display with Mira Connect enter the IP address of the display. If controlling over RS‑232, enter the

IP address of the Global Caché IP2SL. See the Global Caché Integration Guide for more information on configuring the Global

Caché IP2SL.

To use Wake‑on‑LAN with a direct network connection to the display, enter the MAC address and port of the display on the

Connections tab.

If the display’s power management settings or Wake‑on‑LAN are not set correctly, the display may not respond to commands

sent over Ethernet when the display is powered o. Always test that the display can be powered on once powered o.

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

Add Equipment

ADD EQUIPMENT

CONNECTION VIDEO INPUTS

Equipment Type* Model*

IP Address or Hostname*

The MAC Address is needed if using wake on LAN

Simulate equipment

MAC Address

CANCEL

Didn’t find your equipment? Request it!

01:23:45:67:89:10

Port Number*

The default port 4664 is for direct ethernet connection to the equipment. Use port

4999 with Global Caché iTach IP2SL

RESET TO DEFAULT

Universal

SCREEN MOTION OPTIONS

192.168.80.110

4664

Clear Touch

Questions about Clear Touch?

See the integration guide.

Figure 4: Wake‑on‑LAN requires entering the MAC address and port number of the Clear Touch display.

Equipment ADD

192.168.80.107

Firmware 1.1.0

Product Name

Equipment ADD

192.168.80.107

Connection failed

Product Name

Figure 5: When Mira Connect can communicate with the device, a green check mark is visible, otherwise a red triangle

indicates Mira Connect could not succesfully communicate with the device.

Step 4. Configure the video inputs

To specify which video inputs are used on the display, select Edit from the device’s menu, select the Video Inputs tab and

enable an input, select an icon, and enter text labels for the desired inputs. This will create a display menu as shown in the

following figure.

An optional display name may be entered which is useful if you have multiple displays in a room.

A display card and menu will not appear on Mira Connect until you have enabled at least one input on the display.

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

ADD EQUIPMENTCANCEL

ROOM COMPUTER

Use the cable

LOCAL LAPTOP

Select source:

Display Name (Optional)

This menu will appear on Mira Connect. The Display

Name entered above will be used to label the display.

Drag items to change order. The first item is the

default selected input.

Clear Touch

Add Equipment

Equipment Type *

Select inputs:

Model *

Icon Label

Description (Optional)

HDMI 2 ROOM COMPUTER

Icon Label

Description (Optional)

Simulate equipment

Universal

HDMI 3

HDMI 1

Menu Preview

CONNECTION VIDEO INPUTS

LOCAL LAPTOP

Use the cable

Didn’t find your equipment? Request it!

See the integration guide.

Questions about Clear Touch?

Figure 6: Enable the desired inputs on the Clear Touch display.

Control Interface

• Network connection with TCP, port 4664, when connecting directly over Ethernet.

• Network connection with TCP, port 4999, using the Global Caché IP2SL interface. Use Global Caché’s iHelp program to

discover the device’s IP address, then browse into the device to set the desired static IP address and set the baud rate

to 9,600bps (the Clear Touch display default). The Global Caché IP2SL (part number 151.0010.001) is available as an

accessory from Aveo Systems.

• When using the Global Caché IP2SL interface for serial control, see the Global Caché Integration Guide for how to

configure the Global Caché IP2SL. Ensure the baud‑rate on the Global Caché IP2SL (defaults to 19,200 bps) matches the

baud‑rate configured on the Clear Touch display.

• The default RS‑232 settings for a Clear Touch displays are 9,600 baud, no parity, 8 data bits, one stop bit, and no flow

control.

• Use a straight‑through RS‑232 RS‑232 cable as shown in the following figure(s).

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

Equipment to be

Controlled

Global Caché IP2SL

Pin 1Pin 5

Pin 9 Pin 6

Pin Signal

2 RX

3 TX

5 Ground

DB9 Female

Pin 5

Pin 1

Pin 6 Pin 9

DB9 Male

DB9 Female

Pin Signal

2 TX

3 RX

5 Ground

DB9 Male

Straight-Through RS-232 Control Cable DB9F - DB9M

RS-232 Connector

is DB9 Male

RS-232 connector

is DB9 Female

Figure 7: A straight‑through RS‑232.

Volume Control

There is support for volume control of the display when controlled over Ethernet or RS‑232.

The display’s volume control is used when there is no other DSP audio conference device with a room volume control point

or no video conferencing system for volume control. If there are multiple displays in the room, the first display that has been

added will be the display whose volume Mira Connect controls.

Models Supported

Mira Connect supports the Clear Touch 5000C, 6000K, 6000K+, 7000X, 7000XE models.

Version Tested

Tested with Clear Touch 5000.

Troubleshooting

Troubleshooting Ethernet Issues

If you are having trouble controlling the display over Ethernet, follow these steps:

• If the equipment does not connect, ensure the IP address is correct for the device.

• If the device supports Wake‑on‑LAN, then enter the MAC address and communication port (4664 when controlling the

display directly or port 4999 if controlling the display over RS‑232 with a Global Caché IP2SL) on the Connections tab in

Mira Portal.

• If a MAC address is specified, Mira Connect will automatically use Wake‑on‑LAN to power on the device and then control

the display over Ethernet.

• Test that Mira Connect can power on and power o the device using Wake‑on‑LAN. If the device will not power on, double

check the MAC address for the device.

• If the Mira Connect is on a wireless network and the device is on a wired network, it’s likely the Wake‑on‑LAN packets will

not be received by the display. The Mira Connect device needs be on the same network as the device (and not connected

through a router) for Wake‑on‑LAN packets to work properly.

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

SYSTEMS

Mira Connect Integration Guide for

Clear Touch Family of Displays

Troubleshooting RS‑232 Issues

If you are having trouble connecting to the display over RS232, follow these steps:

• If Mira Connect can not connect to the display, ensure RS‑232C control is enabled in the displays ‘More Features’ menu.

• If Mira Connect cannot connect to the Clear Touch display, ensure the IP address is correct for the Global Caché IP2SL

interface.

• Ensure the baud‑rate for the Global Caché IP2SL is set to 9,600 bps. See our Global Caché integration guide for more

information on how to configure the baud‑rate, set a static IP address, and more.

• Ensure the cable is pinned out as described in this guide. Most RS‑232 connection issues are either baud‑rate related

or are resolved by reversing the transmit and receive pins on the RS‑232 cable. See our RS‑232 best practices for best

practices when using RS‑232.

• For more information on how to troubleshoot RS‑232 connections, see our RS‑232 troubleshooting article.

For more information please contact our Sales Department at sales@aveosystems.com.

About Aveo Systems

Aveo Systems is a leading provider of intuitive and easy‑to‑use solutions for audio, video, and collaboration, improving how

systems are used and managed by customers worldwide.

Specifications subject to change without notice. Aveo Systems and the Aveo logo are registered trademarks. All other

trademarks are the property of their respective owners.

DS‑11137‑001, Version: May 28, 2023

Aveo Systems, Inc. • 4455 Lower Roswell Road #681593 • Marietta, GA 30068

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