ATCOM IPPBX Manual de usuario

IP-PBX Quick Start Guide

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Introduce...........................................................................................................................................3

Configure and set up the IP-PBX .......................................................................................................4

How to change the IP address...........................................................................................................7

Set up extensions and make internal calls ........................................................................................8

How to make calls via the FXO port ................................................................................................10

How to make VoIP outgoing call?....................................................................................................12

IVR—Auto Attendant.......................................................................................................................14

Procedure to set up the IVR ....................................................................................................14

Advance option for IVR ...........................................................................................................16

IVR Configure Example............................................................................................................17

Backup and restore configure .........................................................................................................18

Debug the IP-PBX ............................................................................................................................19

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Introduce

This is the quick start guide for ATCOM IP-PBX series. It includes the procedure for how to set up

the IP-PBX as a basic IP-PBX system.

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Configure and set up the IP-PBX

You need another computer to access and configure the IP-PBX. There are several ways to access

the IPXX series products. Different ways has different usage. The web/SSH accesses are base on

network connection which you need internet connection. And the console port access is via the

RS232 console cable which allows you to access the devices when you fail to access to it via

network.

Web access

It is the most common way to access the IP-PBX. Most settings can be done through the web

interface. Connect the IP-PBX’s WAN port to your switch. Simply put the device’s WAN port IP

address (the default IP address of IP-PBX is 192.168.1.100) in your web browser (better use

Firefox, there is compatible issue with IE) and enter the username and password to access the

device.

The web access username/password is: admin/mysecret

SSH access

Connect the IP-PBX’s WAN port to your switch. The default ip of the WAN port is 192.168.1.100.

SSH is the advance way to access the device, you can use putty software to access the device. In

the SSH access, you can access the Linux OS and do more advance setting and debug.

The SSH user/password is: root/12xerXes06

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Note: when you enter the password in putty, the password won’t show the password in shadow

or clear text. It just show nothing.

This is what you can see from putty access. Here you can enter the Linux command and do

advance configure.

Console access

The console access is very useful when you can’t access to the device from your network.

There is a console port module of IP-PBX for console access. You need a RS232 console cable to

connect to the IP-PBX, below are the connections pictures for console access.

IP04:

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Below is the console port setting to access the IPXX

Running the Hyper Terminal, Putty or Minicom in your computer to connect the IP-PBX, the

setting of the console port should be:

Bits per second to 115200;

Data bits : 8

Parity: None

Stop bits: 1

Flow control: None

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How to change the IP address

The default IP the IP-PBX is 192.168.1.100. Your network may have a different IP range such as

192.168.10.xx. In this case, you will not be able to configure the IP-PBX if you put it directly into

your LAN. You can change the ip address of IP-PBX to make it in the same network segment as

your LAN.

Steps:

1) Connect the IP-PBX’s WAN port to your PC.

2) Use putty to access to the IP-PBX via SSH.

3) Run below Linux command to change the IP-PBX’s IP to fit your network.

root:~> ifconfig eth0 IP_Address

replace IP_Address with a valid IP in your LAN ( if your LAN has the ip segment 192.168.10.xx,

then you will properly put 192.168.10.100 here)

4) After Step 3) is done, the IP-PBX will have a temporary IP but it will lose change after reboot.

To change its IP permanently you need to change the IP from the Web GUI. The page to

configure the IP address is:

Go to Options--> Advance Options-->Show Advance Options. Then you can find the network

settings in the main menu.

There are three types for network settings:

a) DHCP: Yes IP04 will obtain the dynamic IP from your router.

b) DHCP: auto IP04 will use the static IP specified below and ping the default gateway,

when there is no response from the default gateway. The IP04 will switch to dynamic

obtain the IP from your router.

c) DHCP: No IP04 will use the static IP specified below.

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Set up extensions and make internal calls

Create extensions:

Making internal calls are the base requirement for a telephony system. You can create extensions

in the IP-PBX and use the IP phone and softphones to register to the IP-PBX and make calls.

System Setup

At the beginning, we need to add some extensions to make internal calls. Each extension acts as

an internal number. There are three types of extensions we can add: SIP, IAX2 and ZAP.

Before set up the extensions, we need to go to the Options --> General Preferences to set the

user extensions range. The default user extensions range is from 6001~6299.

Steps:

1Go to page Dial Plan-->Create New Dialplan to create a default Dial Plan.

2Go to page Users-->Create New User to create the extensions: 6001

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After the extensions are created, you can use SIP terminal (IP phones/softphone/ATA etc.) to

Example: Use AT-610 to register to the IP-XX and make internal call

1) Use the info key in the AT-610 to get the ip address of AT-610.

2) Put the IP address you get in your web browser to open the AT-610, the default

password is admin/admin

3) Click the Voip page

4) Put the account information you get from IP-PBX in the AT-610.

The field you should put is:

Server Address: put the ip of your IP-08

Account name: the extension number of your account in IP08

Password: the password of your extension number.

Click Enable register.

Apply the setting and you should see the AT-610 register status change to Registered.

Configure several AT-610 via the same method and every of them have an extension

number. They can call each other via the extension number.

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How to make calls via the FXO port

Make outbound calls to PSTN

There are many kinds of trunk you can use to make outgoing calls. It includes: Analog FXO trunk,

Digital E1/T1/BRI Trunk, SIP trunk, IAX trunk etc. Here we use the FXO port to make outgoing

calls.

Analog/FXO trunk

For the IP01/04/08, you can install FXO module and use the FXO port to make outgoing call via

your local PSTN line. The set up is as per below:

Step 1: Create FXO trunk

Go to page Trunks--> Add New Analog Trunk

Note: The port1 and port2 of IP-PBX are slotted with FXO modules. Always click "Apply Changes"

in the right top corner when you do some changes.

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