Arada Farringdon StovesPage 8
GUARANTEE—UK & EU Only
Guarantee (Applicable To UK & Europe Only)
When you buy an Arada stove, you are not only buying a first class appliance, you are receiving a
commitment from us to look after you and your appliance.
If any part of the main body of the stove fails due to a manufacturing or material defect during the
guarantee period that applies in respect of the relevant stove (as set out below), Arada will, at its
sole discretion, repair or replace your Arada stove, for no charge.
For the purposes of this guarantee, a material or manufacturing defect includes the splitting or
cracking of the main body (defined as the steel outer casing and items fixed immovably to the
casing).
Damage caused by over-firing or over-heating is not covered (as described in the operation
manual). Warping and a red-oxide colouring will demonstrate the over- heating of internal parts;
body paint which has turned dusty white is also indicative of such use.
The following guarantee periods shall apply in respect of the following Arada stoves:
Arada stoves come with a lifetime guarantee to the main body.
The external paint finish carries a one-year guarantee only.
Catalyst element (CAT FAR1601) has a limited 5 year warranty against thermal degradation and
disintegration.
This guarantee is subject to the Terms and Conditions set out below.
Terms and Conditions
The following terms and conditions must be satisfied in order for your stove to be covered by the
guarantee set out above:
1. Your stove must have been purchased from an officially approved Arada dealer.
2. You must be the original purchaser of the stove in order to make a claim. This guarantee is not
valid in relation to any claims made by someone who did not originally purchase the stove from
Arada or an approved Arada dealer.
3. Any claim under this guarantee must be made through the approved Arada dealer where the
stove was purchased and accompanied by proof of purchase (e.g. a valid receipt). Stoves not
purchased from an approved Arada dealer will not be covered by this guarantee.
4. Your stove must be installed in the UK for this guarantee to be valid. Stoves installed outside of
the UK will not be covered by this guarantee.
5. Your stove must have been installed by a suitably qualified person and in accordance with the
manufacturer’s installation instructions. Stoves not installed by a suitably qualified person or not
installed in accordance with the manufacturer’s installation instructions will not be covered by this
guarantee.
