Ampere Deluxe Manual de usuario
User Manual
Deluxe / Hilux
www.ampereelectric.co.uk
www.ampereelectric.co.uk
Table of Contents
1. Warranty terms
2. Included in the box
3. Assembly
4. Register your warranty
5. Charging the battery
6. LCD display – how to use your e-bike controls
7. Care and maintenance
8. Modifications
This manual should be considered a permanent part of the electric bike toolkit and
should be passed on to the next owner.
An online copy is available at www.ampereelectric.co.uk/manuals
www.ampereelectric.co.uk
Warranty terms
Our Ampere warranty is clear and simple:
Main parts have a warranty of one year. This covers mechanical and electrical parts: including frame, forks,
seat, motor, controller, battery and charger.
The warranty is subject to proper care for and reasonable use of the e-bike. Components such as bulbs,
brake pads, inner tubes, tyres, chain, cables, etc. are regarded as consumables. When replacements are
required these can be purchased from enquiries@ampereelectric.co.uk or your local dealer.
Returns Policy (UK)
We hope you will be pleased with your purchase. Should you wish to return the product bought direct
from us we will be happy to refund or exchange a product provided it is in perfect condition fully and with
the original packaging. Ampere products purchased from a retailer should be returned to the retailer.
Returns should be made within a reasonable time (usually 14 days) and in original, undamaged packaging.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to
refuse a refund on the item, or deduct a reasonable amount of the original selling price from the refund.
Any refund will cover the cost of the goods, but will exclude the non-refundable delivery charge. The cost
and risk of returning goods is the responsibility of the customer. The customer should arrange shipping
back to Ampere and ensure that any parcel is adequately insured.
Faulty Goods
Faulty goods notified to us WITHIN 14 days of delivery will be collected, repaired or replaced, and delivered
free of charge. Note: At our discretion we may decide to issue a full refund instead of providing a repair or
replacement.
Faulty goods notified to us AFTER 14 days and within the warranty period are to be returned to Ampere at
the expense and risk of the customer. The customer should arrange their own shipping back to Ampere
and ensure that any parcel sent to us is adequately insured. Goods that are repaired or replaced under
warranty will be re-delivered free of charge.
Note: At our discretion we may decide to issue a refund instead of providing a repair or replacement.
Terms and Conditions
Refunds are dependent on the condition of the goods received back. Damaged or incomplete goods will
not be refunded in full. Goods damaged as a result of misuse will be subject to a repair and redelivery
charge. The customer will be advised of all chargeable repairs before such work commences. Repairs or
replacements will be made free of charge within the warranty period only where the fault is not caused by
misuse of the product or through normal wear and tear.
Parts and Servicing
We provide one year's return to base warranty on all key electrical parts: motors, batteries and specialist
components, subject to proper care, and reasonable use of the e-bikes. We also stock specialist spare parts
and batteries so you will always be able to maintain your e-bike and keep it in tip-top condition.
Specialist parts can be ordered by contacting enquires@ampereelectric.co.uk. Other parts can be
purchased at your local bike shop. For technical support please send details to this email address.
www.ampereelectric.co.uk
Included in the Box
1 Electric Bike
2 Tool Kit
3 Charger
4 Manual
5 Pedals
6 Battery
7 Keys
www.ampereelectric.co.uk
Assembly
Your e-bike comes 85% assembled. To complete the assembly the handlebars, front wheel, pedals, saddle
and seat post will need to be attached. To do this, instructions with diagrams are set out in this section.
If you are having difficulty assembling the e-bike, please call your retailer for assistance. Further help is
available on our website where we publish FAQs or call our customer service team on 07877950433.
Please note – the pictures may vary from the actual product however, the process of assembly is the same.
Assembling the Stem handlebars
1. Place the stem onto the steerer tube, pushing down until it is flush against the spacer.
2. Once the stem is in the correct position, tighten the bolt going down through the stem with the 5mm
Allen key provided. See Picture 1. Please be careful not to overtighten the bolts.
3. You then need to align the handlebars with the front wheel. Once you are happy with the handlebar
position please tighten the 2 bolts using the 4mm Allen key provided. See Picture 2. Please be careful
not to overtighten the bolts.
1
2
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4. To complete, adjust the position of the handlebars and tighten the bolts in the order set out in the
picture below.
Please note the Deluxe model has only 2 bolts to tighten.
Connect the wires by colour. All the electronic wires should be connected already. If, however,
they have become disconnected the wires should be reconnected according to colour. Use the
arrows on each end to help make sure you line them up correctly.
4
2
1
3
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Attaching the front wheel
Loosen the pin through the middle of the wheel to allow you to place the fork onto it. Make sure the
brake disc is properly inserted into the brake caliper.
Tighten the nut and hold the lever in an upright position as shown in the picture below. Once tight
push the lever in to secure the wheel.
Assembling the pedals
Each of the 2 pedals is marked on the inside to identify right (R) and left (L
).
To connect the pedals to the e-bike, place the left pedal into the left pedal arm and the right pedal into
the right pedal arm (left and right directions are determined by sitting on the e-bike). Tighten by turning
the pedals toward the front wheel using the a 15mm spanner provided in your tool kit.
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The right pedal is attached on the same side as the chain. Make sure you check the pedals are
tight and secure before riding.
Attaching the seat
1.
Screw the seat onto the seat post.
2.
Slide the saddle post into the seat tube.
3.
Align the seat with the frame to make sure it is straight.
4.
The height of the seat should not be higher than the safety line marks on the seat post.
5.
Tighten the seat clamping lever.
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Regular checks
Please check that:-
the quick release clamping lever on the seat post is secure.
the brakes are working correctly.
the tyre pressure is correct – If the tyres need pumping up, attach a bike pump to the valve (shown in
the photo below) and inflate to 40 – 50 PSI.
Safe Riding
Before each ride, check that all bolts are tight, the battery has sufficient charge for your planned journey, the
charging port is covered, your tyres are correctly inflated, both your brakes are working and your front and
rear lights are working correctly.
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Register your warranty
To register your warranty, go to www.ampereelectric.co.uk/register-warranty/ or scan the QR code below.
To register your warranty, you will need to know your frame serial number and battery serial number. The
frame serial number is located on the front of the frame behind your front light, as shown in the picture
below. The battery serial number is located on the side of the battery. This is found by removing the battery
from the frame. The serial number will normally be 15 digits.
Frame Number
Otros manuales para Deluxe
1
Este manual sirve para los siguientes modelos
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