Alcatel 4034 Manual de usuario

Alcatel 4034 User

GUIDE

The Alcatel 4400 PABX System provides you with an

extensive range of features that will contribute to

better efficiency around the office. This user guide

will help you take full advantage of these features.

These instructions only refer to 4034 digital telephones.

Should you be using another digital telephone please see

the appropriate digital user guide.

1 Alcatel User Guide 4400/4034

Feature codes

Main feature codes

Function Default Code Page No.

Voice mail access **

Outside line 0 7

Operator 9 7

System memory number *2 9

Cancel automatic call back *90 10

Call back last caller *8 12

Retrieve a parked call *7 16

Direct call pick up #6 + EXTN 17

Group call pick up *6 17

Night service pick up *1 17

Immediate forward *01 18

Forward on busy *02 18

Forward on no reply *03 18

Forward on busy/no reply *04 18

Cancel forwarding *00 18

“ Follow me” forward *06 19

Cancel “ follow me” forward *07 19

Appointment reminder #00 20

Cancel appointment reminder #01 20

Withdraw from hunting group #4 20

Re-enter hunting group *4 20

Padlocking/unlocking an

extension *3 21

Meet me conference #7 21

Account coded call #2 22

Forwarding externally *01 23

Moving service #05 23

Substitution #02 24

Do not disturb *05 24

Note: The feature codes included in this guide are the default codes

for the 4400 system. Occasionally, alternative codes may need to be

used by the system installer.

Alcatel User Guide 4400/4034 2

General

description

Your Alcatel 4034 extension is made up of 5 distinct

zones:

The fixed keys - By using one of these keys you may

access the most commonly used functions.

Store/Re

dto save a number and redial it

later;

Mail to access the voice and text mail

system;

Redial to redial the last external

number dialled;

LS-/←to reduce the volume of the

loudspeaker;

Mute deactivates the microphone while

on a call.

ISDN to access ISDN features;

LS/Apply to activate the loudspeaker;

LS+/→to increase the volume of the

loudspeaker;

Handsfre

eto activate the hands free

microphone;

to access the programming of the

extension;

to release a call or end

programming;

←

→to scroll through the screens of

the display.

Alcatel User Guide 4400/4034 4

The programmable keys

Your extension has 19 keys with icons which are

programmable either by you or by the installer. They

make it possible to:

•call an internal or external number by pushing a

single button;

•access a function.

To program the keys on your extension to suit your

individual needs consult the section “ customising your

extension” .

The icons

There is a visual guide called an icon associated with

each of the programmable and function keys. These icons

carry information on:

a call:

•Call in progress

(flashing)

•Conversation in

progress

•Call on hold or

features:

•Feature inactive

•Feature activated

•Feature needing your

attention

legend:

Alcatel User Guide 4400/4034 6

The display

Your Alcatel 4034 extension has a 2 line display, which

acts as your permanent guide.

Each of the two lines on the display may continue on to

two or more pages.

The presence of an other page is indicated by the symbol

“ >“ at the right hand side of the display.

The first line displays information on the status of your

extension or on your caller, as well as the time and the

date (when free).

The second line indicates the accessible functions at a

given time. You access the function by pressing the soft

key situated under the prompt.

There are ten soft keys which are linked to the display.

Whilst in conversation, these soft keys may be used to

access the features indicated.

When the extension is free, the soft keys act as

programmable keys (45 in total). They may be used to

memorise personal numbers for speed dialling or to

memorise certain functions (see page 32 “ Programming the

Keys” ).

Additional optional equipment

Your extension is equipped with an alphabetic keypad

which slides beneath the extension. If an external

keypad is preferred, it is available as an optional

extra.

The keypad enables you to use the messaging functions,

call by name and the programming functions.

Add on modules of 20 or 40 keys may be connected to your

extension. The keys on the modules are used in the same

way as the programmable keys.

7 Alcatel User Guide 4400/4034

Voice guides help you select and carry out functions.

Any feature request is followed by the confirmation voice

prompt. “ Your request has been recorded. You may now

hang up” . If the feature is unavailable to your

extension you will hear, “ The number dialled is not

authorised. Please make enquiries” .

9Key on the dialling

keypad Fixed function

key

Soft key (linked to the

display)



Programmable key

(may either be a key

linked to an icon or a soft

key)

“ Beeps” during a conversation

Single - operator intruding on a busy extension.

Repetitive - another caller attempting to reach you.

Keys used

Alcatel User Guide 4400/4034 8

Telephone layout

3Mail

LS +LS -

H andsfree

ISD N serv.

Mute

LSRedial

Store/Red.

1. The fixed keys 2. The icons 3. The

programmable keys

09/01/96 12:30

Recept Mgr Jill Tom Mike

← →

← →← →

← →

4. The display 5. The soft keys

9 Alcatel User Guide 4400/4034

Making an External

Call

0+ External Number

Alternatively, instead of 0, you can press a line key for

an outside line (if your extension is multiline).

There are two ways of storing and redialling an internal

or external number:

Number + Store/Re

The number will be stored temporarily in the memory. To

redial the saved number:

Store/Re

Alternatively, to automatically redial the last external

number dialled:

Redia

Making an Internal

Call

Extension Number

Calling the Operator

Redial

☞

Alcatel User Guide 4400/4034 10

Calling by Name

This feature allows you to search for the number of an

internal user by typing in at least 2 characters of the

name or initials on the alphabetic keypad.

SMI_

Name Initia Cancel

Name&F

If the characters entered correspond to a surname:

Name

If the characters entered correspond to the initials of

the first name and surname:

Initia

If the characters entered correspond to a surname

followed by a first name:

Name&F

To cancel the operation and quit:

Cancel

Once the relevant search has been carried out, the

display will show the first name found. If more than one

possible name matches the characters entered, the display

indicates that there are further names (i.e. 01/03).

SMITH JOHN 218

01/03

Next Call Cancel

☞

11 Alcatel User Guide 4400/4034

Next to view the next possible name

Call to call the displayed name

Prev to view the previous name

Cancel to cancel the operation and

quit

☞

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