1. All products manufactured and sold by OUR COMPANY are warranted to be free from defects in
material and workmanship for one year from the date of purchase, unless specified otherwise.
Notice of claims under this warranty must be received in writing by OUR COMPANY in timely
manner in order for warranty coverage of parts to apply.
2. BENCH WARRANTY. Defective equipment or parts must be sent freight prepaid to OUR
COMPANY for evaluation. If warranty applies, defective equipment or parts will be repaired and
replaced for free and reshipped from our warehouse. OUR COMPANY cannot warrant products
returned to our premises not properly packaged, causing additional damage. In no event shall
OUR COMPANY be liable for loss of use, profit or revenue for indirect consequential damages.
3. In the event that we need the services of the authorized third party technician, they will visit your
location and perform the initial evaluation. To proceed with the repair, they should notify us by
phone or by fax and wait for our approval. We will not be responsible for repair cost (labor and
materials) if this step is not followed.
4. Our warranty does not apply to:
Misuse or abuse of the machines, willful or accidental damage, overloading, improper storage or
any other cause unrelated to OUR COMPANY.
Normal wear and tear such as: blades, discs, cutting knives, etc.
Damages occurred during shipment.
Always turn off the valve and let it completely cool down before cleaning. It shall be cleaned with a
soft and dry piece of cloth, or with neutral detergent when necessary. Avoid scratching the surface of
the unit with sharp metal. The unit shall not be cleaned with a water jet or be immersed in water for
cleaning. If the unit will not be used for long period of time, it must be cleaned and stored in a place
with good ventilation and without corrosive gas. When temporary storage is needed, proper
rainproof measures shall be taken.
DO NOT touch the heated plates or the surface of the hot walls directly with your hand when the unit is
in use to avoid scald or injury. Keep away from children when in use, no other person other than the
user shall be operating the unit. The manufacturer will not be liable for any damage or injury for
improper use.
When the unit is not being used, turn off the valve to avoid accidents. All care and maintenance shall
be conducted with power disconnected. In case problem come out, DO NOT disassemble the unit by
you. You must contact your dealer or authorized service center.
