
GSM/GPRS Communicator MQ03 Installer Manual Version 1.1 page 3 of 11
Safety Instrucons.
Limited Liability and Manufacturer Warranty
Please read and follow these safety instrucons in order to maintain safety of operators and people around:
GSM/GPRS communicators MQ03 (the Device) contain a radio transceiver operang in GSM 850/900/ 1800/1900 bands.
Do not use the Device with medical devices, or where it can interfere with other devices and cause any potenal danger.
Do not expose the Device to high humidity, chemical environment or mechanical impacts.
Do not use the Device in hazardous environment. Don’t store or install the Device in overheated, dusty, wet or overcooled places.
The Device is mounted in limited access areas. Any system repairs must be done only by qualified, safety aware personnel. Don’t
disassemble or refit the Device. Do not aempt to personally repair it.
Mains power must be disconnected before any installaon or tuning work starts. The device installaon or maintenance must not be
done during stormy condions.
The device must be powered by DC 7-18V, 400mA power supply.
Blown fuses or any other components of the Device must not be replaced by the user.
Keep the Device dry. Any liquid, i.e. rain, moisture, may destroy or damage the inside circuitry.
Handle carefully. Don’t vibrate or shake it violently.
Clear the Device with a piece of dry cloth. Don’t clean in chemicals, detergent.
Please read the user manual carefully before installaon and operaon of the Device. Otherwise, it may not work properly or be
destroyed.
Limited Liability: The user agrees that despite the Device could reduce the risk of fire, the, burglary or other dangers, it does not guarantee
against such events. ADESCO. will not take any responsibility regarding personal, property or revenue loss while using the Device. ADESCO.
responsibility according to local laws does not exceed value of the purchased system. ADESCO. is not affiliated with GSM operators providing
cellular services, therefore is not responsible for network services, coverage or its operaon.
Manufacturer Warranty: The Device carries a non-transferable hardware limited warranty by the manufacturer M2M / ADESCO. This
warranty does not cover any postal or labor costs for the removal and reinstallation of the Device. This warranty does not cover any subscriber
agreements or failure of services provided under the terms of such subscriber agreements, or failure of cellular, GPRS, LAN or other related
networks funcons and services. The warranty does not apply to any Device that has been modified or used in a manner contrary to its intended
purpose and does not cover damage to the Device caused by installaon or removal of the Device or any of its components. This warranty is
voided if the Device has been damaged by improper maintenance, SIM card removal, accident or unreasonable use,negligence, acts of God,
neglect, improper service or other causes not arising out of defect in materials or construcon. This warranty does not cove r the eliminaon of
externally generated stac or noise, or the correcon of antenna problems or weak signal recepon, damage to soware, accessories or alarm
system external components, cosmec damage or damage due to negligence, misuse, abuse, failure to follow operating instrucons, accidental
spills or customer applied cleaners, damage due to environmental causes such as floods, airborne fallout, chemicals, salt, hail, windstorms,
moisture, lightning or extreme temperatures, damage due to fire, the, loss or vandalism, damage due to improper storage and connecon to
equipment of another manufacturer, modificaon of exisng equipment, faulty installaon or short circuit. In no event will ADESCO. be liable for
any incidental, special or consequenal damages (including loss of profits), and the Client shall have no claim against ADESCO. for terminaon of
contracts, indemnificaon, compensaon for loss of customers, loss of profits, prospecve profits, distribuon rights , market share, goodwill,
investments made or any similar losses that may result from any faults in the operaon of the Device and the services provided by ADESCO.
General operang principles of MQ03 GSM/GPRS communicators
This communicaon soluon is a complete communicaon plaorm for data transfer from alarm systems at remote sites to Central Monitoring
Staons (CMS) or end-user equipment (smart phones, tablets, PCs, and etc.). The plaorm allows bi-direconal data transmission by using GPRS
network and SMS messaging. The plaorm consists of hardware devices (such as MQ03 GSM/GPRS communicators) and Cloud Infrastructure
Service (CIS). The CIS can be provided and supported either by ADESCO. or by its authorized local partners. The connecon between the Device
and any security alarm system is via digital inputs, serial port, or telephone line emulaon with DTMF decoding. The GSM/GPRS communicators
MQ03 maintain permanent connecon to the Cloud Infrastructure Service. The CIS performs several administrave tasks, such as to constantly
monitor the connecons with all Devices; to send commands and queries to the Devices in real me (e.g. to retrieve the GSM signal level or the
mains power voltage); to perform device configuraon tasks and remote firmware updates; to distribute the alarm events to different end-user
equipment and/or to CMS; and etc. In a scenario when the alarm system is monitored by a CMS, the CIS receives all events from the Device,
buffers them and forwards them to the monitoring staon using a protocol and interface that are supported by the monitoring staon. The CIS
can emulate some of the most popular hardware receivers’ protocols, such as Sur-Gard MLR2, DC09 (SIA over IP), VISONIC, KP Electronics etc. In
this way, different monitoring staon soware programs are supported.
The administrave access to configuraon sengs and service commands can be done through a web based soware at
hps://m2m.adesco.gr/admin or through Android app ‘RControl Admin’ (available free of charge at GooglePlay). The user can create different
administrave accounts with different permissions. For example, it can be specified that some users can only view communicator statuses and
check the signal level without being able to change alarm configuraon sengs.
Key features and benefits
High reliability due to mulple transmission channels (GPRS/SMS/GSM/PSTN) and redundant servers;
Connecon monitoring – adjustable fault reporng me as low as 20 seconds.
Jamming detecon – triggers noficaon through the alternave channel or acvaon of a digital output.
Support of any security alarm system through digital inputs, serial port or telephone line emulaon and DTMF decoding.
Soware-based receiver that emulates various hardware receiver protocols (Sur-Gard MLR2, DC09, Visonic RC4000, etc.).
Web-based soware and smartphone app for devices configuraon and administraon. Remote firmware updates.
Remote servicing – virtual serial port to the alarm panel allowing remote programming with the panel manufacturer’s soware.