Acer Liquid M330 Manual de usuario

M330

SERVICE GUIDE

Table of Contents

Chapter 1 Product Features and Hardware Specifications

Features………………………………………………….……………………………….. .……...…1-5

Phone Tour………………………………………………………………………….…………....... .…6

Front View………………………………………………………………………………….….……..….7

Rear View…………………………………………………………………………….………..……..…8

Top View………………………………………………………………………….…. ……….….……..9

Bottom View………………………………………………………………………………….……......10

Left View………………………………………………………………………………………..………11

Right View……………………………………………………..……………...…………………....….12

System Block Diagram………………………………………………………………………….…....13

Chapter 2 Diagnostic Utilities

Introduction………………………………………………………………...……….………………….14

Qualcomm Multiple Download Tool Guide……………………………………………..............14-25

Qualcomm WriteStation User Guide………………………………………..….........................26-35

Chapter 3 Service and Maintenance

Introduction…………………………………………………………………………………….………36

Disassembly and Reassembly Guide…………………………………………….....................36-59

L2 Troubleshooting Guide………………………………………………………….……………..60-66

Chapter 4 Diagnostic Tool SOP

Full OS and Factory OS switching method………………….………………...……..………...67-73

FASTMMI functional testing…………………………………………………..………..... .......74-103

Chapter 5 Serial Number Definition

Introduction of Acer FG SN………………………………………………………...………….104-111

Introduction of Acer KC PN and Acer KC SN…………………………………....................112-113

Chapter 6 FRU (Field Replaceable Unit) List

Exploded Diagram………………………………………………………………..………….…114-116

FRU List………………………………………………………………………………...........….117-121

Revision History

Please refer to the table below for the updates made on this service guide.

Date

Chapter

Update

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any

language or computer language, in any form or by any means, electronic, mechanical, magnetic,

optical, chemical, manual or otherwise, without the prior written permission of Acer

Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representatives or warranties, either expressed or implied,

with respect to the contents hereof and specifically any warranties of merchantability or fitness

for any particular purpose. Any Acer Incorporated software described in this manual is sold or

licensed “as is”. Should the program prove defective following their purchase, the buyer (and

not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary

servicing, repair, and any incidental or consequential damages resulting from any defect in the

software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their

respective holders.

iii

General Information

This Service Guide provides you with all technical information relating to the basic

configuration for Acer’s global product offering. To better fit local market requirement and

enhance product competitiveness, your regional office may have decided to extend the

functionality of a machine (e.g. add-on card, modem, or extra memory capabilities). These

localized features are not covered in this generic service guide. In such cases, contact your

regional offices or the responsible personnel/channel to provide you with further technical

details.

When ordering FRU parts:

Check the most up-to-date information available on your regional web or channel. If, for

whatever reason, a part number change is made, it may not be noted in this printed service

guide.

For Acer-authorized service providers:

Your Acer office may have a different part number code than those given in the FRU list of

this printed service guide. The list provided by your regional Acer office must be used to order

FRU parts for repair and service of customer machines.

CHAPTER 1

Product Features and Hardware Specifications

Features………………………………………………….……………………………….. .……...…1-5

Phone Tour………………………………………………………………………….…………....... .…6

Front View………………………………………………………………………………….….……..….7

Rear View…………………………………………………………………………….………..……..…8

Top View………………………………………………………………………….…. ……….….……..9

Bottom View………………………………………………………………………………….……......10

Left View………………………………………………………………………………………..………11

Right View……………………………………………………..……………...…………………....….12

System Block Diagram………………………………………………………………………….…....13

Product Features and Hardware Specifications

Features

Following is a summary of the phone’s main specifications:

Operating System

Windows 10

Can be upgraded to

N/A

UI Version

Processor

MSM8909 Quad-core 1.1GHz

Memory

RAM

1GB LPDDR3 or 2GB LPDDR3

Internal Memory

8GB or 16GB

Available Memory for User

3GB or 11GB

Micro-SD slot

Up to 32GB, SDHC 2.0 compatible

Display

Size

4.5 inch

Display Type

■TFT-LCD □ AMOLED □2D □3D

IPS Support

□No (But needs complied) ■Yes

Resolution

FWVGA 854(H)x480(W) 16:9 ratio

ppi

218 ppi

Touch

Touch technology

Capacitive

Multi Touch Support

□Single □Single with gesture

□Multi; 5 Points touch

■Single Layer Two Touch

Touch Lens Type,

□G/G ■G/F □G/F/F □Single Glass (OGS2 , Gorilla 3 , 2.5D

glass)□ On cell

□In cell

Air Gap

Air bonding

Cover Surface Hardness

7H –AGC

Feature

With Anti-Finger print Coating, without Quick touch

Printing

Acer logo

Dimensions

136 X66.5 X 9.6mm

Weight

142g (with battery)

Radio

4G :

LTE: [EU] 2100MHz(B1), 1800MHz(B3), 2600MHz(B7), 800MHz(B20)

LTE: [PA] 1900MHz(B2), 1700MHz(B4), 2600MHz(B7), 700MHz(B12)

LTE: [TW] 1800MHz(B3), 900MHz(B8), 700MHz(B28)

LTE: [JP] 2100MHz (B1), 1800 MHz (B3), 800 MHz (B19), 700(B28)

3G :

HSPA/WCDMA: [EU] [TW] 900MHz(B8) / 1900MHz(B2) / 2100MHz(B1)

HSPA/WCDMA: [PA] 850MHz(B5) /1900MHz(B2) / AWS Band(B4)

HSPA/WCDMA: [JP] 800Mhz (B6)/800Mhz(B19)/ 2100Mhz(B1)

2G :

GSM/GPRS/EDGE: 850MHz / 900MHz / 1800MHz / 1900MHz for All

HSDPA up to 42Mbps(Cat 24) , HSUPA up to 5.76Mbps (Cat 6)

GPRS Class 12 /EDGE Class 12

MMS, SMS, Email, IM

Dual Carrier Support

□No ■Yes (remark: only down link )

AWS Band layout reserved

□No ■Yes

AU Band (850/2100) layout reserved

■No □Yes

Connectivity

Wireless LAN

IEEE 802.11 b/g/n

GPS

GPS, with A-GPS support and SUPL

□No ■Yes (Using Headset as antenna)

Micro-USB

□No ■Yes

HDMI

■No □Yes

Acer Cloud

□No ■Yes

WPS

■No □Yes

Wireless Display(Miracast)

■No □Yes; Type

WiFi Direct

■No □Yes

Wireless Charging

■No □WPC □A4WP

Bluetooth

Bluetooth® 4.0 with EDR

BT Profile Support:

■A2DP □ATT■AVRCP □BIP □BPP □CIP □CTP □DIP □DUN □FAX ■DID

□FTP □GAVDP ■GAP □GATT □GOEP □HCRP □HDP ■HFP ■HID ■HSP □ICP □LAP ■MAP □OBEX

■OPP■PAN ■PBAP□ PBA □SPP □SDA ■HOGP

□SAP □SIM □SYNCH □VDP □WAPB

Camera

Main

5M AF

Flash LED

■Yes □No

2nd (3D)

Front

5M FF

Torch LED

□Yes ■No

Others

HD Voice

Multi Microphone for noise cancellassions

□No ■Yes

Echo Cancelation

□No ■Yes

WB-AMR

□No ■Yes

Audio

Dolby Mobile

■No □Yes

DTS

□No ■Yes

Receiver

Single

Audio Jack

3.5mm

Speaker

Single (without Box)

Media Format and

Codec Support

Video Encoder

H.263, H.264 AVC, VP8

Video Decoder

H.263, H.264 AVC, H.265 HEVC, MPEG-4 SP, VP83, VP9 (Android 4.4+),

WMV9

Audio Encoder

AAC LC, AMR-NB, AMR-WB, PCM/WAVE (Android 4.0+), AAC+ (Android

4.1+), AAC ELD (Android 4.1+)

Audio Decoder

AAC LC, AAC+, eAAC+, WAV, MP3, MIDI, Vorbis, AMR-NB, AMR-WB,

FLAC (Android 3.1+), AAC ELD (Android 4.1+), PCM/WAVE (Android

4.0+), Opus (Android 5.0+)

Image Encoder

JPEG, PNG, WEBP

Image Decoder

JPEG, GIF, PNG, BMP, WEBP

Ergonomic Design

1. Touch Screen

2. Side keys:

-Volume Up/Down/ Power Button

LED Indication

Yes.

Sensors

Ambient L-sensor

□No ■Yes

G-sensor

□No ■Yes

e-Compass

■No □Yes

Proximity Sensor

□No ■Yes

Gyro-sensor

■No □Yes

Barometer Sensor

■No □Yes

Hall-sensor

■No □Yes

NFC

■No □Yes with Securety in SIM □ Yes with Securety in both SIM and IC

SIM slot

SIM Type

□Mini SIM ■Micro SIM □Nano SIM

SIM Slot Numbers

■Single SIM only ■Dual □Tri SIM only

Water Proof

■No □ Yes; IP Level: _______________

Lanyard

■No □Yes

Text Entry

Google input

Messaging

Universal inbox

SMS, MMS, email

Gmail

Gtalk

Web

Browser

Chrome

Google Search

Entertainment

Video, Music

Google Default

Music streaming

Video streaming

YouTube

Social network

Facebook

Productivity

Push mail

Gmail

PC sync

Google cloud sync

Cloud sync

Google Cloud; Acer Cloud

Office

Google drive PDF reader

Location-based

Services

A-GPS

Satellite Data Update

Maps & directions

Google Maps, Latitude, Street View

Online App. Store

Google Play

Power

Voltage range/frequency: 100 ~ 240V AC, 50/60 Hz

DC output: 5V 1A

Battery

Rechargeable/ Replaceable Li-Polymer battery

Capacity: 2,000mAh (Minimum /4.35V)

2G Stand-by > 250 hours (TBD)

2G Talk Time > 6 hours (TBD)

3G Stand-by > 250 hours (TBD)

3G Talk Time > 4 hours (TBD)

Quick Charge > 50% in 1 hour.

Removable: ■Yes; □No

Packing List

Device (With battery) ■AC adaptor, ■USB cable, ■3.5mm headset, ■quick start guide,

■warranty card, ■Screen Protector film(removable), ■safety leaflet, □Pouch (optional) , □HDMI

Cable, □2nd Battery, □Universal Charger, □Extra Battery Cover(optional), □Active Pen,

□COA Label, □ Others: _____________________________________________

Optional Accessories

(In-Box)

□Wi-Fi display Adapter □Soft pouch □Stylus(active pen) ■Slim case ■Flip cover ■Bumper

band(TBD)

Optional Accessories

(Retail Box)

■Slim case ■Flip cover ■Bumper band(TBD)

Certification

EU SKU : CE / GCF Conformance / GCF OTA / GCF FT / GCF IOP / BQB / WiFi logo / WHQL / CTS /

Battery : BSMI

US SKU : FCC / IC / CTIA OTA / WiFi OTA/ PTCRB report

TW SKU : NCC/CE

JP SKU : JATE/TELEC/VCCI/PSE(Battery)

HAC

■No □Yes

Green Design

Must Comply with acer 707-0008-V7 Guidance of Restricted Substances In proceducts

Complete acer Eco-profile (including attachments) and tender questionnaire if any.

RoHS/WEEE

□No ■Yes

PVC Free

■No □Yes

Halogens Free (FCS date after 2012.1.1, must comply with HF)

■No □Yes

Special New

Feature Requirement

□Magic conference call function

Accessory

Certification

Adapter :

■CE logo for EU EMC (CB test report & EMC test report) /.

Safety:

□ UL license (for America safety)

■TUV Certification (for German safety)

■Gost-R license (for Russia)

□ C-Tick license (for Australia) / ……

■BSMI license & CNS 14336-1 report for Taiwan and Malaysia.

Battery Cell :

■UN38.3 (including 1.2 meter Drop Test Report) –SRICI or Beijing Inspection Bureau

■U.N. Battery Shipping Regulations - Drop test 1.2m) and MSDS data.

■EN60950-1 CB shall be included

1) 4.6.5 Adhesives for constructional purposes

2) 2.5 Limited power sources

3) 4.2.4 Mechanical strength –250N force test

4) 4.2.6 Mechanical strength –drop test

5) 4.2.7 Stress Relief Test

□TISI(Thailand only)

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