2Touch 2150 series Manual de usuario
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
2Touch 2150 series
Interactive Whiteboard
Installation Guide
Revised 30 November 2010
This Installation Guide is intended for technicians installing a 2Touch board onto a flat
wall. It does not include the information required to adjust the 2Touch board’s optical
system for best performance. This is the subject of a separate document.
CAUTION: Utilities and procedures referred to in this manual change the configuration of
the whiteboard’s on board processor. If these utilities are used incorrectly, the
whiteboard will not perform as designed, and may not function at all.
Please ensure that any access to these utilities is only by personnel trained and authorised
by 2Touch distributors. Always ensure that a backup copy is taken of the existing on
board configuration file before any changes are made.
Congratulations !
Congratulations on your purchase of a 2Touch interactive whiteboard. We
believe we have an extraordinary solution, and we are committed to ensuring
that you enjoy all of the benefits it can offer.
We are very proud of our product, and welcome your feedback on how we
can keep improving it. Please contact me personally with your suggestions:
2Touch News
Even if you have no specific feedback to offer, your contact will always be
welcome if only to register your name as a user of 2Touch boards. We will
then be able to keep you informed of new developments, of where to
download various software utilities, and of news relating to uses of the
boards.
If you would like to register to receive our newsletter, let us know by email.
Make sure you tell us the name and contact details of your organisation, and
your role – if a teacher, what subject(s) and year(s) you teach.
Pablo Garcia
Director
Mobile: +64 21 664 674
Toll free NZ: 0800 2 2TOUCH
(0800 2 286824)
Toll free Australia: 1800 246 808
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
CONTENTS OF THIS INSTALATION MANUAL
On Delivery ...................................................................................................................4
Handling your 2Touch Board..................................................................................4
Delivery check list ....................................................................................................4
Accessories for your 2Touch Board.......................................................................5
Installation ....................................................................................................................6
Installation skills.......................................................................................................6
Preparing for the installation..................................................................................6
Suggested tools and fittings...............................................................................6
Additional Software Utilities................................................................................7
Removing your 2Touch Board from the packaging ............................................8
Choosing the IWB location .....................................................................................8
Height of the IWB ....................................................................................................9
Preparing the installation site ................................................................................9
Installing your 2Touch Board on the wall ..........................................................12
Configuring the 2Touch Board to suit multiple platforms................................13
Installing the 2Touch USB Hub............................................................................13
Installing a Cat5 extender with a 2Touch IWB .................................................14
Installing the 2Touch Audio (2Touch model 014) ............................................15
Installing the 2Touch Audio (2Touch model 015) ............................................15
Installing the Calibration Switch ..........................................................................16
Installing the Epson EB450 Projector with a 2Touch IWB ..............................17
Installing the 2Touch Modular Connection System (MCS 1, MCS 2).............18
Final checks: ...........................................................................................................20
Registering your 2Touch Interactive Whiteboard .................................................21
Using the 2Touch Board ...........................................................................................22
Switching On...........................................................................................................22
Calibrating ...............................................................................................................22
Using your 2Touch board as a mouse:...............................................................23
Multi touch gestures on the 2Touch Board: ......................................................23
Caring for and Cleaning your 2Touch Interactive Whiteboard ......................24
User Software .............................................................................................................25
2Touch Workbook..................................................................................................25
Wordwall..................................................................................................................25
Support Contacts........................................................................................................26
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
On Delivery
Handling your 2Touch Board
Always keep your 2Touch board right way up. The cameras are
located at the top corners of the board. Placing the board
upside down may damage or affect the camera settings.
Do not store your 2Touch board horizontally or even on a
significant lean, for more than a few minutes. Doing so can
cause bending of the board under it’s own weight, resulting in
deterioration of its performance.
Delivery check list
On receipt of your 2Touch board, please check the following:
Packaging is in good condition, without stains, water marks, tears or
rips.
There is no evidence of the packaging or its contents being transported
or stored lying on it’s side.
There is no evidence of the packaging or board being dragged on one
corner or one edge.
There is no evidence of impact damage or of weight having been
applied to the package or board.
On removal of the whiteboard, ensure that the whiteboard surface is
flat. There should be no visible deviation from flatness on the
whiteboard surface.
The accessory items (see below) are supplied.
If you are concerned with any of the above delivery and packaging related
issues, please contact us immediately.
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
Accessories for your 2Touch Board
Accompanying your 2Touch board is a wall mount kit containing four
aluminium angle brackets and fasteners to secure these to the wall.
If you have purchased the board is part of a “ready to install” pack, then the
following items are also included in the package:
Epson EB450We Epson ultra short throw & bracket, 3000 lumens
Powered USB Hub Powered 4 port SB hub
2T_MCS_1
Single gang Modular Connector System: fits three
snap-in modules (1 x SB-B, 1 x RCA-1, 1 x
VGA+3.5mm). Includes pre-terminated cables fixing
direct to faceplate: 5m VGA Cable; 5m RCA video;
3m 3.5mm Stereo mini; SB.
2T_Audio015
Wall Mounted Speakers with 30 Watt room amplifier.
One"active" speaker and one "passive". 2 audio
inputs. Wired remote volume control - wall mounted.
Depending on the order, various package upgrade options are available:
2T_MCS_1 to 2T_MCS_2 pgrade connector system to dual gang
2T_Audio015 to
2T_Audio014 pgrade speaker system to whiteboard speakers
Powered Hub to Cat5USB tn pgrade usb connectivity solution to Cat5
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
Installation
Installation skills
Qualified technicians (“2Touch Certified Installers”) are trained in the
installation of 2Touch devices, and to use specialised utilities to monitor
optical performance of the unit during the installation and thus ensure optimal
results. For this reason we can only provide help desk support for installations
performed or signed off by 2Touch Certified Installers.
Where a customer elects to “self install” a 2Touch board, or use a person who
is not a 2Touch Certified Installer to install a board, we advise careful study of
this manual. It is also strongly recommended that a 2Touch Certified Installer
be contracted to at least provide a final inspection review, to confirm that the
installation work has been performed correctly and that the device is working
as intended.
Installers wanting to become 2Touch Certified Installers are invited to apply
by email to installe[email protected].
Preparing for the installation
Optical systems rely on flat surfaces in order to deliver accurate and
consistent touch sensitivity.
It is vital that the wall onto which your 2Touch board is installed is absolutely
flat. If it is not, you will need to provide spacing such that the board is
absolutely flat both longitudinally and vertically. In particular, take care when
mounting the board to ensure that it does not bend or distort in any direction,
while hanging it onto the wall.
The 2Touch 2150 IWB is powered through the USB connection. This may be
supported by a powered USB hub.
Use only “passive” USB cable extenders if extension is needed between the
board and the USB hub or wall panel. Your AV or IT professional can advise
on alternatives such as cabling through Cat5 or using serial cabling.
The board is supplied with 1.2 m of USB cable terminating with a type A USB
plug. This is a fly lead emerging from the top left rear of the board. An
additional cabling loom provides wiring for an optional calibration switch.
Suggested tools and fittings
Selected fasteners (to secure the brackets against the wall, and perhaps also
to secure projector onto wall). In the case of the 2Touch IWB provide for
minimum of five securing points on the bottom of the board and three at the
top, ie minimum of eight fasteners. Be aware that the board’s weight itself is
taken mostly through the lower fasteners, and the top fasteners are designed
to prevent the board from distorting and maintain the alignment of the
corners. Three types of fasteners should be considered:
• Plasterboard – wall anchors & wall mates
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
• Concrete – wall mates + screws
• Timber / MDF screws
NOTE: when applying fasteners to support projectors on the wall, be aware of
the substantial turning moment imposed by the cantilever of the projector.
This imposes a strong tensile load on the upper mount fastenings. Wallmates
(see left image in table below) do no suffice as they do not provide a
sufficient tensile fastening to support the cantilever moment from the
projector mount (they rely purely on the screw’s bearing area under tension).
However, “Togglemates” or hollow wall anchors (see right images) are more
suitable and provide better tensile support as they both provide a toggle
which expands behind the wall to provide a larger and thus more effective
bearing area under tensile loads.
Additional cabling provisions
• USB cable extension (USB hub input to wall panel location)
• USB cable extension (if usb hub to be located on right side of IWB)
• USB A(male) B(male) to supply hub within model 014 speakers (if
relevant)
• Calibration switch, twin core cable to extend, and connector block
Suggested Tools:
• Hand tools: Box cutter / stanley knife; wire cutters; pliers;
screwdrivers; allen key set.
• Electric drill & driver (with hammer function); set of drill bits including
concrete drill bit; array of driver bits and drill bits
• Soldering iron (to solder calibration switch)
• Consumables: insulation tape; canvas backed (“duct”) tape; cable ties;
solder; Tek screws; connector / terminal blocks
• For rare on site camera adjustments: 1.3mm allen key; Locktite; drill
bit (to drill out rivets)
Additional Software Utilities
An accredited 2Touch technician will use either USB_Settings or USBConfig
software utilities to ensure satisfactory performance after installation. The
process of using these tools to analyse and optimise the performance of the
Wallmate Hollow wall anchors
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
optics system requires training and experience and this subject is not included
in this Guide.
Installers wanting to become 2Touch Certified Installers are invited to apply
by email to installe[email protected].
Removing your 2Touch Board from the packaging
The carton packaging comprises of an outer two piece wrap plus top and
bottom trays. The board is supported within the trays by carton forms and
blocks. The wrap provides exterior protection during transport, as well as a
convenient hand grip at each end of the package. The package is strapped
together in three locations along the length of the board, and stapled to the
trays.
Unpacking the board requires keeping the board supported by cutting the
straps, lifting the top tray off, removing the wraps and finally, lifting the unit
away from the lower tray.
Please check the package carefully prior to opening for any signs of
mishandling in transit or in storage, especially including tears, abrasions,
evidence of water damage. Report any observed damage to
[email protected]om taking care to note the board’s serial number (this is
displayed on an exterior label on the pack).
Choosing the IWB location
We strongly recommend that installers should in every case draw the
anticipated location of the IWB, projector, audio components, cabling and
faceplate on a diagram of the room layout, and that this must be validated
with the customer before the installation proceeds. Factors to be considered
include the following:
Impact of Light:
Be aware of the effect of bright light from windows (or artificial lights) on the
visibility of the projected image. As a general rule, place the IWB as far as
possible from windows, especially those facing west or north. In cases where
light effects are unavoidable, ensure that they can be controlled using blinds
and curtains.
Proximity to Heaters:
Be aware that heaters require clear air space for ventilation and heat
dispersion. The 2Touch IWB should not be mounted closer than 200mm
above a heater. Any other associated items (such as connection panels) must
be located no closer than 1m to heaters.
Proximity to Furniture:
Be aware that effective use of an IWB requires freedom of movement in front
of the IWB and on each side of it.
Specifically, users will need to be able to stand on either side of the IWB,
facing the class, and be able to touch the IWB with an outstretched arm,
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
without feeling impaired by furniture or other
items. We suggest that the user should be able
occupy a standing area on each side of the IWB
being no less than 500mm wide.
Height of the IWB
We recommend a standard placement of the IWB
such that the lower edge of the IWB is 900mm
above the floor, as most appropriate for adult
users. This will place key controls at the top of
the projected image, at a height of approximately
2.05m which is comfortably within reach for users
over 1.6m in height.
In some cases, users will request a higher placement of the IWB to enable an
audience a better view of the projected image. In such cases, the user must
be made aware of the difficulty of reaching controls in the top part of the
projected area. One common solution to this problem is the use of a platform
on which the user stands in front of the audience. In such a case, be sure to
consider the risk of users falling from the platform when working at one side
of the IWB, this being a frequent requirement.
Naturally, IWB’s placed in classrooms where smaller (younger) users need to
share access to the IWB with an adult teacher, requires lower placement.
Typically, a “new entrants” setting introducing users of 5 to 7 years old will
require the board to be placed at around 400mm from the floor. These
younger users will still require the assistance of an adult to access the
controls near the top of the display. Be aware also, that a head contact
hazard may arise with lowering the projector to suit a low placed IWB. This
will require additional provision for hazard management.
Preparing the installation site
Typically, connections are required in three zones near the iwb:
A. Power and video cabling is to be provided to the projector location
B. A powered USB hub is connected to the board and itself required 230v
mains power, as well as receiving a USB feed from the wall connection
point C (below). Typically, this zone also includes provision for audio
connections in the case of the 2Touch model 014 audio solution.
C. A wall connection panel provides users with the facility to connect:
a. Video to the projector (usually VGA)
b. USB to the 2Touch IWB
c. Audio to the audio system (usually 3.5mm audio jack)
Copyright 2Touch Technologies Limited 2007-2008. All rights reserved.
In the following diagram, power and connector requirements are identified for
these three zones. The diagram displays the combination of a 2Touch IWB,
the Epson EB450W projector, and the 2Touch 014 audio solution.
Note that the wall panel can be located on either side of the board, however
installers must be aware of the consequences of this decision on the length of
USB cabling from the board via the USB hub to the wall panel (typically, an
extra 2m USB extension cable will be required if the wall panel is positioned
on the right hand side of the board).
Note also that in the case of the 2Touch 015 audio solution being used, there
is no provision of USB ports on the front of the speakers. Therefore the
placement and connection of the USB hub is then entirely independent of the
audio solution, and the 2TAudio_015 speakers can be mounted completely
separately from the rest of the package, providing only for the relevant power
and audio feeds to that system. In these cases, the USB hub is most typically
secured behind the 2Touch board but at one edge, such that it can readily be
accessed for servicing purposes, and the hub is powered from a GPO typically
located behind the board or immediately below it.
The next diagram outlines the provision of cabling:
• VGA and other video cabling from the projector to the wall panel;
• Audio cabling from the audio solution to the wall panel, and between
the two speakers;
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